Job Summary: The Human Resources Generalist is responsible for HR functions for both union and non-union employees, ensuring compliance with labor laws and collective bargaining agreements. This role supports recruitment, employee relations, performance management, and benefits administration while fostering a positive work environment. This role requires an individual who exemplifies the company values of humble, driven, and solutions-oriented.
Humble – Employees that are team players and are respectful of others and the job at hand. Great team players lack excessive ego or concerns about status. Humble employees are quick to point out contributions of others and slow to seek attention of their own.
Driven – Employees who are motivated and focused on self improvement. Driven or hungry employees are always looking for more. More things to do, learn, and take responsibility for. They never have to be pushed by a manager to work harder because they are self-motivated and diligent.
Solutions Oriented – Employees who focus on solving, and preventing problems from occurring, not just identifying them. This is equal parts of problems with systems and processes and the common sense that an employee has about people. They are aware, act appropriately, ask good questions, and listen to understand.
Role and Accountability:

• Serve as a primary contact for unionized and non unionized employees, ensuring clear communication and positive relations between management and union members.
• Administer and interpret the collective bargaining agreement, ensuring compliance with all terms and conditions.
• Investigate and resolve employee grievances and disputes, working to reach amicable resolutions.
• Assist with the development and execution of strategies to maintain positive labor relations.
• Address and resolve employee relations issues, providing advice on conflict resolution, disciplinary actions, and performance improvement.
• Collaborate with BSS team members to implement HR programs and initiatives that support organizational goals.
• Prepare and maintain accurate HR documentation, reports, and employee records.
• Act as an ambassador for a positive workplace culture, supporting employee engagement and morale.
• Support full cycle recruitment efforts, including posting, screening, interviewing, and administering onboarding.
• Oversee the administration of health benefits, wellness initiatives and retirement plans, serving as the primary point of contact and supportive resource.
• Assist with timekeeping, payroll inquiries, and attendance tracking for staff.
• Collaborate with TFW administration to resolve employee issues and enforce company policies.
• Assist with administration of TFW's in peak season as required.
• Provide support to special projects and company initiatives.
• Develop, implement and maintain compensation structures company wide.
• Promote and enforce workplace policies, safety procedures, and compliance standards.
• Support events, training, and communication initiatives for employees.
• Maintain and update personnel records, ensuring accuracy and compliance.
• Execute daily responsibilities to meet departmental goals while adhering to company values (Humble, Driven, Solutions-Oriented).
• Provide feedback and suggestions to improve processes within the scope of the role.
• Attend relevant department and company-wide meetings, including Level 10 meetings, contributing to organizational alignment and effectiveness.
• Collaborate cross-functionally to address challenges, develop solutions, and align strategies with company goals.
• Utilize Microsoft To-Do (or similar) for task tracking and reminders, ensuring productivity and accountability.
• Perform other duties as assigned.

Knowledge, Skills and Abilities:

• Knowledge of HR Practices: Understanding of local labor laws, compliance regulations, and HR best practices, including recruitment, employee relations, compensation, benefits, and performance management.
• Communication and Interpersonal Skills: Strong verbal and written communication abilities to effectively interact with employees, management, and union representatives, ensuring clarity, professionalism, and confidentiality.
• Conflict Resolution and Employee Relations: Ability to mediate disputes, handle grievances, and resolve conflicts while fostering positive relationships with both union and non-union employees.
• Organizational and Time Management Skills: Capable of managing multiple tasks and HR functions simultaneously, maintaining a high level of attention to detail and meeting deadlines in a fast-paced environment.
• Problem-Solving and Decision-Making Abilities: Strong analytical skills to assess situations, provide effective solutions, and make decisions that align with both legal requirements and organizational goals.

Education and Experience:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience working with labor unions and knowledge of collective bargaining processes is highly preferred.
• 3-5+ years of experience in Human Resources, with experience in both union and non-union environments preferred.
• Strong knowledge of labor laws, HR best practices, and compliance regulations.
• Excellent interpersonal, communication, and problem-solving skills.
• Proficiency in HRIS and Microsoft Office Suite
  

Salary $45,000 to $65,0000 annually
In accordance with the Ontario Human rights Code and the Accessibility for Ontarians with Disabilities Act, The Company is an equal opportunity employer who is committed to providing an inclusive and barrier free recruitment and selection process. . Applicants should advise Human Resources if they require any type of accommodation during the recruitment process.

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