Overview

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

Responsibilities

• Creates the work schedule for assigned shift and delegates assignments as needed.
• Operates all surveillance equipment with a high degree of skill, including but not limited to monitors, switchers, computers, controllers and cameras.
• Provides CCTV and personal observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures and internal controls.
• Works in liaison with applicable department managers and state regulators with regards to confidential matters.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Works with a high degree of personal integrity and leadership.
• Assists in interviewing, training and selecting new employees.
• Provides for safety and security of the casino and property.
• Recommends disciplinary action and/or disciplines employees.
• Plans, supervises and monitors work.
• Monitors legal compliance with federal, state, and gaming laws.
• Works a flexible schedule including weekends, evenings and holidays.
• Works a reasonable amount of overtime when required

Qualifications

• A minimum of two years casino surveillance experience is required.
• Must have a high degree of working knowledge of all casino operations.
• Must possess excellent customer service, written and verbal communication, leadership and organizational skills.
• Must have demonstrated ability and working knowledge of cheating detection methods.
• Must be able to work any day of the week and any shift.
• Must be willing to work unscheduled shifts on short notice.
• Must have basic computer operational skills.
• Must be able to get along with co-workers and work as a team
• Must be able to sit or stand for long hours observing numerous CCTV screens in a small room or area.
• Must be able to work and maneuver in close quarters.
• Must be able to respond calmly in crisis and stressful situations.
• Must be able to see and also remember the specific details of incidents and persons.
• Must be able to lift up to 50 pounds.
• Must be able to operate the following equipment: Monitors, switches, computers, controllers, and cameras.
• Must be able to give court testimony when necessary and write detailed reports.
• Must be able to change shifts on short notice.
• Must be able to read, write, speak and understand English.
• Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights and dust.
• Must be able to work in a low light environment.

Physical Demands:

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift/push/pull and/or move up to 50 pounds.

Working Conditions:

• Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.