System Planner

At Calgary Homeless Foundation, we are dedicated to our purpose of guiding the fight against homelessness. Positioned uniquely within the system of care, we have the ability to observe the many complicating factors that affect those facing or experiencing homelessness. Our broad perspective provides us with a deep understanding of the cause-and-effect dynamics of homelessness. This insight, delivered as an arms-length advisor, enables us to inspire governments, service providers, and our community to undertake a shared responsibility to maximize our collective impact in the fight against homelessness.

We commit to our purposeand our ambition of becoming the authoritative guide in the fight against homelessnessby demonstrating the following leadership behaviors:

Taking Accountability: Guiding the fight against homelessness with responsibility and integrity.

Fostering a Growth Mindset: Continuously learning and adapting to better serve our mission.

Empowering Others to Succeed: Supporting and enabling our team and partners to achieve their best.

Collaborating for Greater Impact: Working together with various stakeholders to amplify our efforts and outcomes.

Position Summary

As a member of the System Planning team, the System Planner plays a key role in the implementation of CHFs strategic direction and system coordination priorities, focusing on program investments and liaising with partner agencies. The System Planner will provide effective stewardship of funds through program reporting, monitoring, and oversight of an assigned portfolio of projects delivered by community agencies under contract with the Foundation. The key functions of system planning are program support, system coordination, and collective learning. In support of these functions, this role develops and nurtures collaborative relationships with assigned agencies and other internal and external stakeholders.

Areas of Accountability

• Foster collaboration, cooperation, and teamwork with colleagues, stakeholders and funded organizations, ensuring role clarity and working toward collective success.
• Utilize critical thinking skills to enhance the System of Care and participant outcomes. Using evidence, data, and critical reflection, identify gaps and opportunities in service provision and provide developmental recommendations for system improvement.
• Act as a key liaison between programs on assigned portfolio and CHF to reinforce and/or provide information and support regarding CHF direction, requirements, processes, and systems with system of care partners.
• Support program accountability, innovation, and strategic learning by:
  • Working with the Research and Data and Systems Planning teams, along with funded agencies, to assess qualitative and quantitative indicators of impact,
  • Conducting ongoing, quarterly, and annual reviews of program contribution to outcomes,
  • Undertaking analysis of program/funding submissions including monthly, quarterly and annual reports, budgets, financial statements, and year end audited reports to ensure agencies in assigned portfolio are operating in a fiscally and programmatically responsible manner,
• Support the CHFs annual funding cycle, business planning, and Request for Proposal (RFP) processes including:
  • Contribution to development of funding requirements, and System and Program effectiveness indicators.
  • Input into the design of programs and processes, particularly program type, targets, eligibility criteria, referral processes, and performance measures in support of a coordinated system of care.
  • Participation in and promotion of learning-focused evaluation efforts to ensure best and promising practices guide program design and continuous improvement.
• Assist the Director of Programs and Evaluation to improve the Foundations ability to understand, interpret and act on emerging trends, needs and opportunities in the sector to support the continuous improvement of program development and system co-ordination.

Qualifications and Education Requirements

• The ideal candidate will possess a minimum of a bachelors degree in a business, leadership/management, social services, planning or related field.
• Familiarity with Systems Thinking, Evaluative Thinking, and Strategic Execution disciplines is an asset.
• Excellent verbal and written communication skills, including preparing reports and briefing notes for presentation at senior leadership and board levels.
• Demonstrated proficiency with Microsoft Suite, including Word, Excel, and PowerPoint.

What We Offer

We offer an environment and culture where people are passionate about the work we do and supportive of each other. We work hard and learn together, celebrate our successes, and recognize the importance of having fun.

We provide a competitive compensation package including health and dental benefits, paid vacation, wellness, and personal flex time.

We offer a hybrid working model.

Our Commitment

We celebrate and support diversity, fostering an inclusive and equitable workplace for all.

Requirements

Please forward your resume and cover letter via CHFs Bamboo portal.

We thank all candidates for your interest in the System Planner role; however, only those selected for an interview will be contacted.

Successful candidates must provide police information and vulnerable sector checks.