Office Administrative Assistant

Confidential | Pembroke, ON, Canada

Full-time

In-Person

Overview

Application

Our Company is seeking a highly driven individual with Office Administration Assistant experience to join our team.

We Offer:

Our Company is part of a growing group of companies. We are excited about where we are going and are looking for enthusiastic individuals to grow with us.

· Comprehensive benefits plan

· Employee vacation, personal and sick day allowances

· Inclusion in exclusive President's Club retreats

Work Type – On site in Pembroke / Full Time / Monday to Friday

Our Company is an owned and operated company in Renfrew County and the Ottawa Valley for 30 plus years.

The ideal candidate will have years of experience in an office environment as an Administrative Assistant, customer service and client relations. This candidate would ensure there is a systematic and productive workplace.

Details of Duties

You will perform outstanding service to our clients and represent the Organization in a polite and professional manner and always provide high-quality customer service. Using superior time management skills to ensure our customer are serviced to exceptional service. Below is a list of your daily duties which may change as needs arise from our customer or required by management.

· Process any Vendor invoices received in mail or in emails

· Receive any overnight voice mails and complete any action needed

· Primary contact to answer telephone – direct calls appropriately or record messages and alert staff

· Enter all requests immediately after receipt of them

· Fill sales requests and place on delivery shelf in a timely manor

· Keep all information in system up to date and accurate

· Prepare invoices & send to customers monthly

· Prepare customer statements monthly, contact clients of past due invoices, collection

· Prepare and complete on-line bank deposits weekly

· Assist with inventory count

· Prepare and maintain files as needed for customers

Key Responsibilities

• Book purchase orders for supplies and equipment.

• Records, updates and completes Dispatch Calls.

• Assist with the preparation of contracts to clients

• Complete sales transactions in customer file

• Track orders and monitor customer accounts

• Respond to emails and phone calls from customers, staff and corporations

• Prepare letters, quotations, reports and forms

• Conduct research for potential clients or vendors

• Provide exceptional customer service to clients

• Ability to work efficiently and independently

Qualifications

• Bookkeeping and accounting experience an asset

• Office administration experience

• Excellent communication skills, both written and verbal

• Strong organizational skills and attention to detail

• Ability to multitask and prioritize in a fast-paced environment

• Proficiency in Microsoft Office and Operating Programs and software adaptability