With safety, efficiency and customer service as a priority, the Logistics Coordinator is accountable for the shipping of all orders. They are responsible for analyzing and developing logistics plans that maximize customer satisfaction and minimize cost. The Logistics Coordinator plays an integral role in our Customer Experience in ensure they receive exceptional service throughout the flow of order processing, as well as ensuring problems with order flow are expertly resolved.

Requirements

• Plans and co-ordinates, in collaboration with the Logistics Manager, the transportation of customer orders. While adhering to policies, procedures and regulatory requirements, facilitate the shipping of orders on behalf of customers.
• Utilize the in-house software system to complete daily logistical tasks.
• Ensure that logistics on-time shipping objectives are met while meeting quality standards in an efficient, effective, and timely manner in accordance with Health and Safety, Collective Agreement, Quality, ISO 9001-2015, Lean Manufacturing and Continuous Improvement standards, and BRC policies and procedures.
• Ensure efficient utilization of storage space and shipment of products.
• As an integral part of the team, ensure that customers are highly regarded and receive exceptional service throughout the flow of order processing, including readying loads for shipment and managing the inbound and outbound warehouse traffic as required.
• Respond and report appropriately and efficiently to the Logistics Manager any and all problems with order flow or shipping delays and quality-control issues, such as damages, and client deadlines; work closely with the Logistics Manager to notify and resolve any issues.
• Collaborate with Production, Customer Experience, Quality and Scheduling departments to ensure orders are completed and shipped out on time.
• Work in collaboration with the Logistics Manager to ensure shipments are geographically consolidated to maximize utilization of trailer space to reduce costs.
• Arrange for the daily transport of materials to/from Tayco and Woodlore from BRC.
• Responsible for ensuring all pick up orders are complete and communicated to the customer.
• Responsible for scanning pick up, courier and carrier orders; responsible for all courier orders ensuring they ship on time and at the most cost-efficient method.
• Coordinate with the Purchasing Department to ensure all courier boxes and paperwork are well stocked as well as supplies, boxes and packaging materials to ship orders in a timely manner.
• Basic, respectful, courteous and work well with others while building effective working relationships within the department and other department at BRC.
• Comply with all company health and safety policies and procedures at all times.
• Perform other duties as assigned from time to time at the discretion of management.

Qualifications

• High School Diploma or equivalent level of experience.
• 1-2 years' experience in a Logistics, Shipping and Receiving position, including 1 year experience in an Administrative capacity, Manufacturing/Warehousing environment, or equivalent.
• Prior experience using ERP, SAP, and/or WMS systems an asset.
• Excellent command of MS Excel and Microsoft Office.
• Good time management skills, experience in handling multiple projects.
• Excellent organizational skills and attention to detail, as well as strong problem solving and creative thinking skills.
• Excellent communication (verbal and written) and interpersonal skills.
• Ability to work both in diverse multidisciplinary team environments as well as independently with minimal supervision.

Benefits

• Health Benefits will be available to you, as described in the BRC 2020 Health Benefit Plan.
• Inspiring team committed to a diverse, inclusive, and safe workspace.
• Opportunities for growth and advancement.
• Various social and recreational activities.