People & Culture Generalist

About Us: Latitude Air Ambulance takes pride in offering best in class service in the areas of International & Interprovincial Medical Evacuations/Repatriations, COVID 19 Transfers, Critical and Noncritical Repatriations, Neonatal and Pediatric Transfers, Bariatric up to 700lbs, Dual Patient, Case Management and Bed Finding Services, Organ Transfers. Team Latitude endeavours in all areas to provide the highest level of Safety Standards and Risk Assessment within Medical, Flight, and Maintenance Operations. We are proud of our unblemished record with our governing body, Transport Canada. Latitude is also accredited through the European Aero-Medical Institute (EURAMI). Latitude's team of medical professionals includes fully licensed physicians, paramedics, registered nurses, and respiratory therapists. Each medical team is chosen to match the specific needs of each individual patient.

People & Culture Generalist: Your journey begins here! Our fast-growing Aeromedical company needs a strong P&C Generalist to support our Director of People & Culture and work closely with Payroll/HR Specialist. This position will be full-time and located on site at Hamilton International Airport located in Mount Hope, ON. Applicants interested in a long-term opportunity and professional development will receive priority over others.

Key Responsibilities:

Policy and Legislative Compliance (Federal)

Oversee and manage day-to-day HR operations with a focus on Federal employment laws, ensuring compliance across the organization

Stays up to date on changes with the Federal Labour Program and ensures compliance with the Canada Labour Code, Accessible Canada Act, Canada Human Rights and other relevant legislations.

Draft policies for review by the Director/Executive Team; continually update employee manuals accordingly and re-issue periodically as needed

Monitors legislative changes and ensures the organizations compliance with federal employment laws and regulations and recommended best practices; reviews and modifies policies and practices to maintain compliance.

Handles all matters regarding the Federal Labour Program and ensures compliance with the Canada Labour Code, escalating to the Director as needed.

Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.

Updates Workplace Compliance Postings annually or as needed.

Consults with the Director to ensure that policies and employment actions comply with applicable federal legislations.

Recruitment, Onboarding & Orientation

Identifies staffing and recruitment needs; develops and executes best practices in terms of recruitment strategy developed with the Director.

Implement solutions to ensure we have the right people, in the right roles, at the right time, for our business needs.

Facilitate and administer a full cycle recruitment process including updating of job descriptions, posting of advertisements, pre-screening of resumes, interviewing, completing reference checks, negotiating of offers and administration of employment agreements and issuing of onboarding packages.

Prepare, administer, and follow up on all onboarding and documentation for new hires.

Leads recruitment including proactive candidate sourcing and building candidate pipelines:

o Proactively source candidates for specialized roles on LinkedIn, Indeed, etc.

o Partner with High School, College and Universities to leverage co-op, apprenticeship and new grad opportunities to build a talent pipeline for all departments.

o Partner with other Employment Services to provide possible opportunities for local candidates with Special Needs/Disabilities

Assist the Director with the design, development and delivery of company Orientation programs

Occupational Health & Safety

Acts as the employee co-chair and certified worker representative on the Workplace Health & Safety Committee; prepare meeting agendas and post minutes; oversee First Aid Program & Workplace Inspection Programs; Oversee Workplace H&S Investigations and associated injury reporting.

Ensures compliance with Federal annual reporting obligations and the Canada Labour Code including EAHOR/EAHVOR/Annual Committee Reporting, etc. with the Federal Labour Program and Transport Canada

Collaboratively create, revise health & safety policy and procedures with the WHSC and leadership; maintain the Health & Safety Manual for the organization.

Provides and maintains accurate statistical data, reports, and analysis of injury trends to operations in support of organizational accident reduction goals.

Responsible for driving success in accident prevention through implementation of Company programs to promote and improve Health, Safety and Wellness.

Provides expertise and leadership in anticipation, recognition, evaluation, and control of health/safety hazards and related compliance at the site.

Communications, Social Events and Systems Administration

Send reoccurring announcements/communications to employees about benefits programs and company offerings, contests, social events/calendar, reminder of Stat Holidays, Corporate Give Back Program, EFAP, Perkopolis Perks, etc.

Plan monthly team lunches; send out lunch surveys and event reminders, order and pick up food and supplies, co-ordinate with department volunteers each month for assistance with set-up and clean-up pre and post events.

Facilitate the organization of off-site opt-in social events to promote cross functional team interaction and culture development.

Maintains HR records and runs reports (current and historical data) within the HRIS (BambooHR) and LMS (Absorb)

Maintains accurate, up-to-date, and complete personnel records and documentation including HR information and related records systems in compliance with all applicable legislation with our HRIS, BambooHR.

Absorb LMS Administrator; issues and tracks all mandatory employee compliance training for completion, runs periodic reports for analysis by the Director.

WSIB & Return to Work Program

Reviews all accident investigation reports to ensure appropriate internal and external reporting is completed and followed up within timeframes and participate in investigations where required; follows up on and documents any incident, injury or near miss reported by employees.

Manage any WSIB claims and return to work activities associated with a claim, including offers of modified duties to reduce Lost Time claims.

Support the management of illness or disability of employees related to either an occupational or a non-occupational absence and supporting the business with the development of RTW plans, accommodation, and injury/illness reporting.

Manages all other communications with the WSIB and matters regarding WSIB compliance.

WSIB & Return to Work Program - Manages all communications with the WSIB and matters regarding WSIB compliance.

Reporting injuries (as required according to the HOIR) to the Federal Labour Program and Transport Canada as required; escalates Work Refusals to the Director for intervention.

Employee Relations

Participate in coaching, counseling, and advising management and staff to ensure resolution of employment related matters.

Partner with front line managers on the employee lifecycle milestones: onboarding, performance management, employee relations, salary reviews, medical or parental leaves, promotions, and offboarding:

o Managing Workplace Accommodations Disability or Injury Related

o Employee Relations, Disciplinary Issues, Performance Improvement Plans, Terminations, Exit Interviews (with support of the Director), Main PoC for Outsourced Workplace Investigations/Designated Recipient (under CLC)

o Managing Leaves of Absence (Protected and Personal) and working with managers on Attendance Management Issues; monitor monthly attendance reports from HR Specialist and track negative trends for corrective action

o Issuing wage increase letters or updated employment agreements as needed with job changes or salary changes

o Issuing change letters per Code for all other changes to the Employer Statement.

o Act as the Designated Recipient under the Code for all workplace harassment and violence complaints and escalates all issues to the Director.

Assist the Payroll & HR Specialist by providing relevant employee information required for processing employee transactions (e.g., leaves of absence, sick days, and changes in work schedules or compensation as well as updates to personal information in the HRIS system, etc.).

Any other ad-hoc HR Ops & Admin projects and tasks as assigned from time to time

Whats in it for you?

Work for a company that lives it values of operating with Compassion, Integrity & Trust at all times, and incorporates Corporate Social Responsibility and Environmental Sustainability activities into our organizational practices.

We are a Learning Organization offering opportunities for ongoing professional and personal development through our various Learning and Development programs.

Opportunities for career growth within your job scope (lateral/expert growth) or through advancing positions as available (hierarchical/managerial).

Competitive starting salary with performance-based increases.

Quarterly Home Team Bonus Program.

Paid Time Off: 10 Sick/Medical, 10 Bereavement, 5 Personal/Family Responsibility Days (3 paid/2 unpaid) + Vacation as per policy.

Benefits after 3 months including EHC/Dental/Drug Plan/Vision/LTD/Life, etc.

Group RRSP with matching program after 1 year of service.

Employee & Family Assistance Program offering crisis response, short term counselling and lifestyle support services.

Discounted Corporate Phone Plan and Subsidized Device Program with Telus.

Perkopolis Perks Discount Program.

Corporate Gym Memberships with CRUNCH Fitness.

Company Sponsored Social Events: Family Open House Picnic, River Day (Summer BBQ), Holiday Party, Fall Foliage Family Flights, Monthly catered team lunches.

Optional Social Committee Team Building Events through the year.

Workplace Wellness Program

Employer provided menstrual products.

Employer paid annual allowance for Latitude branded clothing or uniforms (as required for certain roles)

Qualifications Hard Skills:

Preference given to candidates with post-secondary education Human Resources Management

Minimum College Diploma with 3+ years on-the-job experience in all pillars of Human Resources

o Experience with Federal Legislation is an asset

o Experience with BambooHR (HRIS) is an asset

o Experience with Learning Management Software (LMS) is an asset

o Experience in Aviation is also an asset

Bonus points for CHRP designation or similar designation or actively working towards.

Advanced Computer Skills including Microsoft Office (MS Teams, Excel, Outlook, and Word)

Candidate must have G2 or higher license and be able to provide own transportation to and from John C. Munro Hamilton International Airport

Qualifications Soft Skills:

Exceptional problem solving, analytical and critical thinking skills.

Excellent diligence and records management.

Collaborative team member with excellent people skills.

Focused on delivering an exceptional client experience.

Good organizational skills.

Remains level-headed and calm in any environment.

Ability to work at a fast pace and under pressure.

Strong prioritization and time management abilities

Other Essential Requirements:

A great attitude is non-negotiable!

Dont meet all the qualifications perfectly but have a passion for what we do and your career field?

Perfect! We Hire for Attitude and Train for Skill. If you are interested in joining a fast-growing company and are looking to grow as an individual and as a collaborator, please send us your resume and cover letter outlining why you would be a great fit!

If you were referred to this position from a past or existing employee, please be sure to indicate on the application form who encouraged you to apply.

We thank all applicants for applying but only those successful will be contacted for follow up.

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Latitude Air Ambulance is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind-based race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. or any other protected characteristic as outlined by the Canada Human Rights Act.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Latitude Air Ambulance makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Latitude Air Ambulance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.