• Work with CACC management team to plan for NG911 transition including operational readiness, training, communication, user acceptance testing, and monitoring.
  
• Delivery focused project manager who gathers and develops business and project requirements for the NG911 solution to create business case, facilitate procurement and implement solution.
  
• Deliver extensive knowledge of the current and emerging 911 technologies to meet needs identified by the PSAP user community.
  
• Leverage existing CRTC ESWG expertise to develop a plan for Ministry response to NG911.
  
• Demonstrated experience directing project teams (NG911 technologies SMEs) to ensure project deliverables to meet business needs and standards.
  
• Proactively identifies potential risk events and issues before they occur so that proper mitigating strategies can be developed
  
• Ability to promote I&IT project management best practices and adherence to standard methodologies
  
• Sources, selects and on-boards team members in various disciplines, clarify roles and responsibilities and set task/deliverable/performance expectations for resources that are both OPS unionized employees as well as fee for service (FFS) consultants.
  
• Effectively manages large project budgets and ensures a high level of fiscal control and accountability including estimates, gating, forecasts, and reconciliation/confirmation of actuals.
  
• Establishes and participates in steering committee and stakeholder forums.
  
• Provides, project, program, and/or portfolio reporting to multi-stakeholders at senior executive levels.
  

Technical Experience

Familiarity and experience in:

• Centralized Standards-Compliant Canadian NG911 Infrastructure
  
• Call Handling System and Equipment with ability to incorporate new applications such as text and video
  
• ESInet and Canadian NG9-1-1Core Service
  
• PSAP connectivity to the network – legacy and IP systems
  
• Canadian NG911 L&R
  

Policy/Business Skills

• Experience in public safety operations including dispatch centres (CACCs – Central Ambulance Communications Centres).
  
• Experience in details of the methods identification and assessment of business policy implications and the development of mitigation strategies and contingency plans as it related Canadian NG911 implementation.
  
• Experience in details of the methods identification and assessment of operational impacts and the development of strategies and contingency plans as it related Canadian NG911 implementation.
  
• Informed ministry best practices/industry standards to have an informed implementation of NG911
  
• Experience with 911 sector regarding policy and operational changes required for NG911
  
• Project Management Skills
  
• Ability to write complex business cases
  
• Experience with gathering and developing requirements to create and maintain a detailed project
  
• schedule and/or integrated plan
  
• Project Management experience (as appropriate to the specified experience and level) and use of Project Management software (as appropriate to the specified experience level).
  
• Experience in the development and implementation of project management processes, plans, and communication tools.
  
• An experienced individual with a proven track record for meeting strict deadlines and supporting cross-functional teams to ensure work on tasks/milestones remains within time and cost constraints.
  

Communication/Soft Skills

• Experience with working with complex multi faceted projects with diverse working groups
  
• Demonstrated experience preparing and distributing project updates, progress reports to project stakeholder while managing expectations pertaining to scope and timeline constraints.
  
• Demonstrated experience communicating across many functional areas (matrix organization) to actively engage project stakeholders and manage client expectations with diverse interests, technical and non- technical backgrounds using the appropriate level of political acuity and messaging for the audience
  
• Demonstrated experience identifying a mix of skilled technical resources necessary to complete project assignments/deliverables, including clarifying roles and responsibilities
  

MUST HAVES:

• Demonstrated experience leading projects that involve system vendor management, issues management, and system integration across multiple vendor solutions.
  
• Knowledge of system and operational standards applied in Public Safety Answering Points (PSASPs) in Ontario,
  
• Understanding proposed NG911 solution requirements and business standards, experience with the development of technical requirements and specifications for procuring and implementing Canadian Compliant-standards-based technology to support NG911 platform and systems.
  
• Familiarity and experience in:
  
• Centralized Standards-Compliant Canadian NG911 Infrastructure
  
• Call Handling System and Equipment with ability to incorporate new applications such as text and video
  
• ESInet and Canadian NG9-1-1Core Service
  
• PSAP connectivity to the network – legacy and IP systems
  
• Canadian NG911 L&R