Learning Experience Specialist

Saskatoon, SK

Are you energized by building meaningful learning experiences that truly make a difference? Does enabling others to thrive and grow get you up in the morning? Were looking for a Learning Experience Specialist who is passionate about empowering people through learning, and who wants to help us scale learning experiences that drive impact across our global teams.

About the Job

At Vendasta, we believe learning is the foundation of growthand were looking for a Learning Experience Specialist to bring that belief to life. From onboarding new hires and supporting leadership development to driving cross-regional alignment and delivering engaging training sessions, this role is essential to build a thriving culture of continuous learning. Youll play a key role in delivering programs that support our teams across North America and India, ensuring every Vendastian has the tools, knowledge, and experiences they need to succeed.

In addition to learning programs, this role also plays a key part in knowledge managementensuring the right information is accessible, current, and structured; readable by both employees and AI. Whether its organizing information for our internal knowledge base, or writing content that trains both people and our internal AI assistants, your ability to scaffold and communicate clearly will drive how we learn at scale.

Your Impact

As a Learning Experience Specialist, you'll work closely with the People Operations team, global Learning Experience Coordinators, and instructional designers to:

• Act as the first point of contact for inquiries about Vendastas learning programs across regions and divisions.
• Manage logistics for internal learning programs including scheduling, resources, and maintaining the learning calendar.
• Promote Vendastas learning offerings with clear, engaging communication strategies.
• Facilitate New Hire Academy sessions and expand into delivery of additional programs based on annual goals.
• Maintain and administer the Learning Management System (LMS), ensuring content is accurate, relevant, and easily accessible.
• Collect and analyze feedback from programs, turning insights into actionable improvements.
• Assist with content development, quality assurance, and design of learning materials including presentations, courses, microlearnings, and strategic documentation.
• Conduct cross-divisional needs assessments to inform future learning initiatives.
• Collaborate with stakeholders to align learning strategies with company-wide goals.
• Possess foundational AI literacy skills that translate into utilizing AI to power learning-related workflows
• Organize, write, and maintain internal knowledge in a way that is intuitive for human learners and structured for AI comprehension and retrieval
• Support knowledge sharing across teams by managing and maintaining content in our AI-powered knowledge-sharing systems

What You Bring to the Table

• 3+ years of experience in Learning & Development, Teaching, Human Resources, Product Marketing or a related fieldideally in a SaaS or technology environment.
• Proven experience facilitating training sessions in both virtual and in-person settings.
• Strong understanding of L&D best practices and learning operations.
• Experience administering and managing Learning Management Systems.
• Excellent organizational and project management skills with a keen attention to detail.
• Ability to analyze feedback and apply insights to improve training outcomes.
• Strong communication skills and a collaborative mindset.
• Knowledge of instructional design principles and learning technologies.
• Comfort working with global teams across time zones.
• Bachelors degree in Business Administration, Education, Human Resources, or a related field.
• Experience utilizing AI tools to accelerate instructional design, content generation, and assessment development is an asset.

About Vendasta

We help businesses get more customers. And keep them. Vendasta is an AI-powered customer acquisition and engagement platform built for SMBs and the partners who support them, providing the tools needed to attract, engage, and retain customers, increasing lifetime value and building loyalty. From creating awareness to nurturing lasting customer relationships, Vendasta offers a suite of solutions with AI assistants that streamline every stage of the customer journey. By combining a business's unique data with AI and automation, Vendasta simplifies marketing, sales, and operations, eliminating the need for multiple disjointed systems.

Perks

Join the Vendasta team, where your happiness and health are our top priorities! Dive into a world where competitive health benefits meet flexibility with flex time and an annual work-from-anywhere policy. Embrace the opportunity to grow with us through our Employee Options Program and savour every bite in our cafeteria, delighting in daily snacks, and unwinding with catered Friday lunches at our offices. Fuel your ambition with education reimbursement, in-house learning, and an array of leadership development programs, all nestled within a culture brimming with Drive, Innovation, Respect, and Agility. Engage your heart in community events and volunteer opportunities. At Vendasta, we're not just offering a job; we're inviting you to build a thriving career in an environment that champions your growth and well-being. Let's soar together!

Please apply on our company website by April 21, 2025.