We are seeking a highly organized and results-driven Property Manager to join our team on a 1-year contract basis. You will be responsible for the overall operations of the property and developing the budget along with the Director of Operations. You will be responsible for departmental meetings, supplier relations and overall maintenance of our establishment. The ideal candidate will address resident concerns and ensure that residents are provided the best services from the team.
Key Responsibilities:

• Participate in the annual residence planning process, operating budget, variance reporting, and annual marketing and capital plans.
• Maximize Net Operating Income (NOI) through effective execution of sales and marketing plans, revenue management, resident service, and cost controls.
• Analyze property operations on a daily, weekly, and monthly basis, and respond accordingly to optimize performance.
• Cultivate a strong service and operational excellence culture within the residence.
• Drive and maximize resident satisfaction results.
• Monitor property condition, cleanliness, and quality of product and service throughout the residence.
• Promote and encourage inter-departmental cooperation and communication to enhance resident service and overall satisfaction.
• Evaluate and understand resident needs, and strive for continuous resident service improvements.
• Plan and coordinate engaging monthly events for residents.
• Maintain an active and positive presence within the local community.
• Provide support to the accommodations team.
• Ensure the residence operates in full compliance with all provincially and federally legislated employment standards guidelines, human rights codes, RTA, AODA, and PIPEDA.
• Maintain an open-door policy for all, acting as a liaison between residents, departments, and staff.
• Coach, guide, and administer the progressive discipline process with supervisors, ensuring timely and accurate performance evaluations.
• Lead department meetings, and develop, implement, and monitor professional people systems, processes, and procedures to maximize resident and associate satisfaction.
• Promote a positive personal and professional profile within the local community, safeguarding the residence's reputation.
  

Skills & Qualifications:

• +5 years in a related supervisory role, preferably in the rental apartment field.
• Knowledge of the Residential Tenancy Act.
• Strong customer service focus.
• Knowledge and hands-on experience with HVAC systems, preventative maintenance programs, delivery of safety training, budgeting, staff scheduling and supplies management.
• Working knowledge of safe work practices including but not limited to Occupational Health & Safety Act, WHIMIS, WSIB, sub-contractors and contracted services.
• Proficiency in the use of MS Office, Yardi and other related tools.
  

We are proud to be an employer committed to diversity and inclusion in all our locations and in our hiring practices. We believe in hiring the best talent whose skills and abilities contribute to the success of the organization and who reflect the communities in which we live and work. We welcome applications from a wide range of qualified candidates, including people with disabilities. If you require assistance or accommodation throughout the application process, please inform us and we will work with you to ensure your needs are accommodated.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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