Global Spatial Technology Solutions (GSTS) is a Global Maritime Intelligence company delivering solutions to enhance decision making across the maritime and logistics industry. Our platform, OCIANA, is designed to save lives, energy and the environment on a global scale using innovative data collection and analysis techniques.

GSTS is building up a team to support the continued development and commercialization of this capability, which will have a major impact on maritime risk and vessel efficiency on a global scale. We seek individuals with drive, initiative, and motivation to join our team and make the world safer and greener for all.Read more at: www.gsts.ca

ROLE:

GSTS is looking for aJunior AWS Engineer to play a critical role in ensuring the health and performance of OCIANA as a system. This role is ideal for someone who thrives on investigating technical issues, identifying potential system failures, and escalating them to the right teams for resolution.

The role requires a blend of technical proficiency in AWS, Javascript, and Python, strong analytical skills, and a proactive mindset to help develop and refine metrics for system monitoring. Most of all, it requires a natural curiosity and someone capable of asking the right questions in the right sequence.

As a key part of the support and escalation process, you will assess system health, identify problems before they escalate, and triage them effectively. Your ability to work collaboratively with the engineering and product teams and your natural curiosity to dig into issues until they are resolved will be essential to your success. This role is ideally based in Halifax, with an ideal candidate having 2-3 years of experience in a similar capacity.

KEY RESPONSIBILITIES:

• • Monitor the health and performance of OCIANA, identifying and diagnosing system issues.
  • Configure and tune alarms and notifications on system KPIs.
  • Triage and escalate technical problems to the appropriate teams, including Engineering and Product Management.
  • Work closely with the OPS team, where Technical Support is the first line of defense, ensuring requests are properly evaluated before escalation.
  • Utilize AWS expertise to troubleshoot and understand system dependencies.
  • Leverage Python skills to perform technical investigations and automate monitoring processes.
  • Collaborate with senior engineers and leadership to provide insights on system improvements and potential optimizations.
  • Take ownership of problems, ensuring they are fully resolved by following through on escalations and maintaining communication with stakeholders.
  • Maintain a proactive approach, helping to establish best practices for incident management and prevention.
  • Work independently and demonstrate natural curiosity, continuously seeking ways to improve monitoring and escalation processes.

EXPERIENCE & QUALIFICATIONS:

• 2-3 years of experience in a similar role, with a strong focus on AWS and system monitoring.
• Proficiency in AWS services and cloud-based architectures.
• Strong Python skills for troubleshooting and automation.
• Experience with system monitoring tools (CloudWatch) and developing metrics.
• Ability to analyze and diagnose technical issues effectively.
• Strong problem-solving skills and ability to take ownership of issues until resolution.
• Excellent communication and collaboration skills.
• Experience working in an escalation-based support environment.
• A proactive and curious mindset, always looking for improvements and optimizations.
• Ideally based in Halifax or Montreal.

NICE TO HAVES:

• Familiarity with the software development lifecycle and agile methodologies.
• General knowledge SQL and querying databases, relational or document based.
• Comfortable with linux console.
• Github/Gitlab experience.

COMMENTS/SPECIAL CONSIDERATIONS:

• Candidates must pass a criminal background check and be able to obtain Controlled Goods clearance

WHAT WE OFFER:

GSTS is focused on attracting unique, diverse perspectives that help drive the global maritime industry forward. Our compensation is comprised of the following:

• Competitive salary and vacation
• 100% employer paid health and dental benefits for you and your family
• Annual HSA/FSA allotment
• Access to mental health professionals
• Annual professional development spend
• One-time tech allowance

WHY WORK WITH US?

• Remote-first culture: Enjoy the flexibility of working from anywhere in Canada, allowing you to balance your professional and personal life. Prefer to be in office? We also have Dartmouth, Nova Scotia and Montreal, Quebec offices offering flexible hybrid options.
• Have a meaningful impact: Join a dynamic environment where your contributions directly influence our products and company growth.
• Collaborative team: Be part of a small, agile team that values positivity, creativity, and open communication.
• Continuous learning: Were committed to your professional growth, providing opportunities for skill development and staying current with industry trends.
• Exciting industry: Work on cutting-edge projects in a rapidly evolving field, applying your skills to solve real-world challenges.
• Work-life balance: We respect your time outside work and strive to maintain a healthy balance between professional and personal commitments.

We are committed to creating a sense of belonging amongst our team. We place an emphasis on fostering a diverse, collaborative, and inclusive working environment. We welcome applications from qualified candidates irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

GSTS offers a competitive salary and benefits package, if you think this challenge is right for you, we encourage you to apply. Please address any questions to careers@gsts.ca.