Join MADHUB

We're a FULL STACK PERFORMANCE AGENCY that enables brands to find their audience and keep them.

We go beyond the ordinary, strategically weaving creative, performance, conversion, and retention into unforgettable stories that spark powerful consumer journeys.

We are seeking a highly motivated Technical Account Manager & Project Lead with a strong background in web technologies and client management. This role requires a blend of technical expertise, leadership, and organizational skills to oversee multiple client accounts, track project deadlines, and ensure seamless execution of development initiatives. You will serve as the primary point of contact for clients, translating their needs into actionable proposals and collaborating with development teams to bring projects to life. Strong communication, self-motivation, and the ability to manage multiple priorities are essential for success in this role.

Key Responsibilities

• Confident and Strategic Client Guidance: We pride ourselves on saying 'yes' to our clients, but we also recognize the importance of providing strategic guidance. We need someone with the confidence and assertiveness to steer conversations in the right direction—offering thoughtful insights and solutions that align with the client's goals while ensuring the best outcomes for the project.

• Client & Project Management: Serve as the primary point of contact for client accounts, gathering requirements, providing updates, and ensuring project expectations are met.

• Technical Understanding & Execution: Leverage a strong foundation in web technologies to accurately scope, plan, and oversee technical projects.

• Proposal Development: Analyze client needs and generate well-structured proposals that outline project scope, timelines, and deliverables.

• Organization & Deadline Tracking: Manage multiple accounts, keeping track of project deadlines, priorities, and statuses to ensure smooth execution.

• Leadership & Team Coordination: Work closely with development teams and project managers to ensure client requests are properly implemented.

• Self-Driven Problem Solving: Operate with minimal supervision, proactively addressing challenges and driving projects forward.

• Adaptability & Prioritization: Quickly assess shifting requirements and adjust project priorities accordingly.

• Resource & Retainer Planning: Allocate development time based on client retainers and available resources, ensuring projects stay within scope and budget.

• Forecasting & Scheduling: Anticipate client needs and adjust project schedules based on upcoming workloads, deadlines, and resource availability.

• Client Engagement & Strategic Planning: Meet with clients regularly to provide updates, gather feedback, and brainstorm new opportunities for growth.

• Executive Communication: Report account statuses, key milestones, and potential challenges to the executive team for strategic alignment.

• Resource Scaling & Staffing Needs: Identify when additional development resources are required and communicate hiring or scaling needs as necessary.

What You Bring:

• Development experience or a strong technical background.

• Highly organized, task-oriented, and detail-driven.

• Fluent in English (both spoken and written).

• Strong problem-solving and critical-thinking skills.

• Ability to create detailed proposals, estimates, and roadmaps for development projects.

• Experience working with clients and technical teams to bridge communication gaps.

• Passion for performance marketing, digital innovation, and delivering results.

How We'll Set You Up for Success:

• Comprehensive Onboarding – Get up to speed with our team, tools, and processes quickly. We'll make sure you have everything you need to hit the ground running.

• Collaborative Team Environment – Join a group of fast-moving, highly skilled professionals who thrive on innovation, problem-solving, and delivering top-tier results.

• Cutting-Edge Tools & Resources – We provide access to the latest technology, data, and analytics platforms to help you manage projects efficiently and make informed decisions.

• Opportunities for Growth – As we scale, you'll have the chance to take on new challenges, expand your skill set, and grow within the company.

• Culture of Speed & Excellence – We move dangerously fast, but we also value dangerously good work—expect to be challenged, supported, and inspired every day.

If you're a strategic thinker with a strong technical background and a passion for client success, we'd love to hear from you! This role is perfect for someone who thrives in a dynamic environment, enjoys solving complex challenges, and excels at managing multiple projects while building strong client relationships.