Position Title: Ophthalmology Veterinary Technologist Assistant

Reports to: Lead Specialty RVT

Department: Ophthalmology, Specialty Medicine

Status: Full-time Permanent

Position Summary

The Ophthalmology Veterinary Technologist Assistant (TA) is responsible for supporting our Ophthalmology and Specialty Medicine teams with various tasks and treatments, while setting an example of high-level patient care and teamwork at Pulse Veterinary Specialists & Emergency.

The Ophthalmology TA will report to the Lead Specialty Registered Veterinary Technologist (RVT) and work closely with Dr. Holly, the Assistant Hospital Manager, and other specialty medicine specialists to deliver high level patient care.

The ideal candidate values maintaining a collegial working culture and prioritizes embracing the strategy, commitments, and goals of the organization.

Duties and Responsibilities

Deliver exceptional patient care.

Complete daily admin tasks including booking appointments and call backs to referring clinics and clients.

Ensure internal and external hospital cleaning schedules are followed. Proactively identify areas of opportunity to maintain the hospitals

cleaning standards.

Clean and maintain treatment rooms and equipment in preparation for surgical procedures.

Assist Ophthalmology and Specialty RVTs and Veterinarians with various tasks and treatments.

Greet patients and their owners as they arrive and show them to an examining room.

Take pets weight and other vital signs upon arrival.

Provide patient restraint as required during procedures and examinations.

Perform inventory management of supplies and pharmaceuticals as required, including ordering, receiving, storage, and handling.

Feed, bathe, and care for patients who stay overnight in our facility.

Assist with maintaining practice software including client and patient record management.

Educate clients about insurance, basic nutrition, home care, and wellness plans as required.

Openly and proactively communicate updates to Ophthalmology, Specialty Medicine, and management team members. Prioritize

interdepartmental synergy by maintaining open lines of communication with other departments.

Follows all SOPs to support smooth hospital operations.

Follow all federal and provincial animal health laws and regulations regarding workplace health and safety.

Adhere to the hospitals health and safety policies.

Other duties may be assigned as required.

Qualifications

The ideal candidate will have:

Education and Experience

Minimum of 2 years experience working with animals.

Minimum of 1 year experience working as veterinary assistant preferred.

Completion of Veterinary Medical Assistant program is considered an asset but not required.

At least 18 years of age to meet Occupational Health & Safety requirements.

Knowledge, Skills and Abilities

Comfortable working with all animals and with communicating with our patients owners and referring community.

Exceptional customer service skills,

Strong interpersonal, verbal, and written communication skills.

Ability to adapt to changing situations and remain calm in stressful situations.

Strong time management and organizational skills, including the ability to carryout tasks independently.

Proven active listening and problem-solving skills.

Desire and initiative to continuously improve the practice and grow as a professional.

Company Benefits

Pulse employees receive:

Competitive compensation package

Personal pet discounts

Professional dues

Uniform allowance

Shift differential (where applicable)

Opportunities for growth and professional development

Access to a diverse team with varied experience and knowledge