Operations Coordiantor

The Role:

The Operations Support provides support in daily operations, assisting with administrative tasks and workflow management. You will play a key role in the daily operations at Rome Logistics Group. Youll work closely with senior operations, managing tracking requests and overseeing the shipping process from start to finish. Your main tasks include identifying shipment needs, working with carrier partners, entering orders, and solving problems. This role requires ensuring everything runs smoothly or quickly adapting when issues arise. The ideal candidate is a proactive self-starter with strong analytical skills and a team-oriented mindset.

About Rome:

Founded in 2000, Rome Logistics Group is a leading third-party logistics (3PL) company committed to providing customized solutions that help companies optimize their supply chain operations. We are a rapidly growing company with offices across Kitchener, London, GTA, and Winnipeg, offering tremendous opportunities for career advancement. At Rome, our culture is centered on teamwork, a winning mindset, and enjoying the journey together. We are a close-knit team where youll receive the support and resources to succeed while being part of a fun, growth-driven environment.

This is an in-officeposition: Monday - Friday, 8AM-5PM

Responsibilities:

• Freight Quoting: Obtain quotes from carriers, evaluate pricing, and communicate costs. Maintain records and assist in negotiating competitive rates.
• Order Entry: Accurately enter orders into the system and coordinate with sales and customer service to ensure order details are correct.
• Tracking Shipments: Use tracking systems to monitor shipments and provide timely updates on status and ETA.
• Problem-solving: Identify and resolve issues with tracking, shipping, and admin tasks, working with the team to improve processes.

Key Attributes:

Education & Experience: Post-secondary education in a relevant field or at least 1 year of logistics or transportation industry experience.

Technical Skills: Proficient in Microsoft Office (Excvel, Outlook, Word) and CRMs.

Attention to Detail: Strong organizational skills and a keen eye for detail, ensuring accuracy in all tasks.

Client Relationship Management: Ability to build and maintain strong client relationships, providing consistent value and service.

Motivation & Attitude: Highly driven and proactive with a strong go-getter mindset, excelling in a competitive environment and eager to grow a career at Rome Logistics Group.

Career Rewards:

Supportive, Close-Knit Team: Work in a collaborative environment where your success is our priority.

Vacation and Personal Time: Enjoy competitive vacation time and personal days to recharge and maintain work-life balance.

Comprehensive Benefits Package: Includes a GRRSP contribution match to support your financial future.

Fun Team Events: Enjoy quarterly social events like BBQs, Jays games, holiday socials, and more.

Professional Development: Ongoing opportunities for skill enhancement and career progression.

Top Workplace Recognition: Proud to be one of Canadas Top 50 Best Workplaces in 2024!

Inclusive Company Culture: Be part of a workplace that values camaraderie, connection, and diversity.

Rome Logistics Group is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please let us know. Rome Logistics Group is an equal opportunity employer.