About the Role:

Security Analyst, Tier 2 - SIEM Investigationsprimary role is to provide advanced security analysis and oversight, supporting complex incident detection and routine monitoring. Role will offer in-depth analysis of high-impact events and play a crucial part in the incident response process, ensuring a resilient cybersecurity defense for clients. Effective communication and collaboration with various teams are vital aspects of your role.

About Us:

We are proud to be recognized as a top employer for multiple years in a row, we currently hold the distinctions of Canadas Top Small and Medium Employers 2024, Greater Torontos Top Employers 2025 and are Certified Great Place to Work 2025-2026.

At ISA Cybersecurity, our mission is to help clients achieve their privacy and security goals, and to be proactive in the fight against security threats. ISA is Canadas leading cybersecurity-focused company, with three decades of experience delivering cybersecurity services and people you can trust. We provide our clients with comprehensive counsel on complex, evolving, and multi-faceted issues related to cybersecurity and breach incident response.

ISA Cybersecurity also offers a world-class 24/7 by 365 SOC 2 Type II certified CIOC (cybersecurity intelligence operations center), giving our clients deeper insights and earlier warnings about coordinated cyber-attacks. ISA strategically partners with many of the most respected security technology firms in the world. Through these relationships, our clients can gain access to a broad portfolio of industry-leading cyber solutions best suited to protect their corporate assets and customer data.

In todays volatile world of digital threats, we help Canadian companies to better understand their current security posture and how to mitigate risks.

Responsibilities:

• Monitor and analyze network traffic and IDS events from network and host-based security appliance logs (Firewalls, NIDS, HIDS, Sys Logs) to determine correct remediation actions and escalation paths for each incident
• Investigate intrusion attempts and perform in-depth analysis of exploits
• Provide network intrusion detection expertise to support timely and effective decision making of when to declare an incident
• Perform patching and implement countermeasures to defend against newly discovered vulnerabilities and zero-day exploits
• Remediate threats to prevent the exfiltration of data, threat actor persistence, lateral movement and improve overall security posture
• Develop and maintain monthly and quarterly report documents according to the requirements of clients
• Collaborate with internal and external team members at all levels for effective knowledge sharing and keeping stakeholders informed of potential security risks and impacts introduced by new incidents
• Assist with the development of processes and procedures to improve incident response times, and overall CIOC functions
• Host routine meetings with clients to create, tune, and optimize use cases based on the environment of different clients

Qualifications:

• Post-Secondary Education in Cyber Security, Computer Science & Computer Engineering
• Advanced understanding of the major networking protocols (IPv4/IPv6/TCP/UDP/DNS/REST API, SOAP)
• Proficient foundation of the following operating systems (Windows/Linux/AIX/HP-UX/iOS/Android/ Mainframes)
• Proven experience with SIEM, WAF, IPS, and other security technologies
• Strong knowledge of information security concepts (Confidentiality, Integrity, Availability)
• Excellent communication and interpersonal skills, with the ability to interact professionally with clients and team members
• Strong problem-solving and analytical abilities, with attention to detail
• Recommended industry & vendor certifications (CISSP, CISA, CISM, CE|H, GIAC, Coding, Microsoft, IBM, Splunk)

Why Join Us?

At ISA Cybersecurity we lead with our "Why". Our Why is to make people feel safe. This not only applies to the result of services that we provide to our clients, but how people feel when interacting with us. Whether you're an employee of ISA or a client we want you to feel safe and supported. Each one of our team members is expected to uphold this leadership quality and embrace it through consistent demonstration of our core values of Explore, Persevere, Adapt and Uplift.

We are proud to offer a variety of employee friendly programs that enable our team to perform at their best.

Highlights of our programs and policies include:

• Flexible sick and personal days for all employees
• Generous health plan with enhanced mental health resources and programs
• Professional development opportunities and education reimbursement up to $2,000 annually for all employees
• Maternity and parental leave top-up
• Employee referral bonus of $2,000
• Competitive salaries complemented with RRSP matching and bonus programs
• Distance remote working policy
• LinkedIn Learning access for all team members

We also place great value on celebrating the contributions of all employees through the following service recognition programs:

• Service anniversary recognition and generous five-year milestone service awards
• Presidents Club recognizing special achievement awards: Team Member of the Year for Sales, CIOC and Cyber Services, the Rich Uhrich Founders Award that is nominated on by all employees and four Presidents Awards (Risk Taker, Lost Without You, Money Maker and On the Rise)
• Spot rewards providing opportunities for instant peer recognition

Information-sharing and team-building initiatives include:

• Annual kick-off meeting to communicate our strategic priorities
• Informal staff events like pizza lunches or games day
• Quarterly town hall meetings
• Regular team get togethers and client events
• Scheduled employee feedback surveys and goal setting focus groups

Thank you for your interest in joining ISA Cybersecurity. Our team looks forward to reviewing your application. We will be reaching out to you directly if your experience matches our needs.

Accessibility:

ISA Cybersecurity is committed to providing accommodations for applicants with disabilities. If you require specific accommodation because of a disability or medical need, please inform ISAs Human Resources team ([email protected]) so arrangements can be made for appropriate accommodation to be in place during the recruitment process.