Administrative Assistant

Are you looking for a job that is both interesting and varied day-to-day? Is being organized one of your best qualities? PWTransit is currently seeking a highly organized and detail-oriented individual to join our team as a full-time Administrative Assistant in the West Kootenay Region, BC.

Reporting to the Service Delivery Manager, you will play a crucial role in supporting the daily operations at our West Kootenay location. The role is tailor-made for an administrative professional with a focus on customer service and ensuring that everything is in place for the office to function smoothly while maintaining a high level of confidentiality and professionalism in your day-to-day routine.

Compensation: $26.00 per hour

Responsibilities:

• Answer main transit service phone line to field inquiries, customer compliments/complaints, act as the first point of contact for all visitors, and act as backup for accessible transit booking service
• Set up accounts with vendors and suppliers
• Daily data entry to record monitoring and reconciliation
• Enter daily payroll, respond to payroll and benefits inquiries from employees, and act as a liaison between payroll department and employees
• Use web-based fleet software to create reports, input maintenance costs, verify technician time and backup for parts ordering
• Process invoices, prepare expense reports, review financial statements
• Monitor budget for, and order, office supplies when needed
• Administrative duties such as coordinating any social media, providing written content (articles, photos) and memos, and maintaining physical files, electronic files, binders and records
• General office duties as required
• Manage lost and found items, including processing, recording, and cleanup.

Qualifications:

• Completion of a post-secondary diploma in Office or Business Administration
• Minimum 2 years of experience in a similar role preferred
• Ability to display confidence and assertiveness, being able to take control of difficult situations
• Effective time management with the ability to prioritize the workload and work effectively under pressure, and as part of the team
• Ability to display maturity and honesty and be trusted with confidential information
• Customer service focus
• Exceptional writing/reporting, scheduling, and research skills
• Computer proficiency in Microsoft Word, Excel and Outlook
• Knowledge of accounting and previous dispatch experience considered an asset