Work with Us!

Optiom stands as the trusted leader for replacement insurance across Canada. Because we genuinely care about you and what matters most, our sole focus is keeping you whole when the unexpected happens. Driven by this genuine care, we redefine expectations by delivering the improbable when you need us most.

Job Title

Account Manager

Job Description

What is the opportunity?

We are searching for candidates to join our Dealer Relations and Business Development team in Langley, BC. As an Account Manager, your primary role will be to act as a liaison between all departments. This position involves close collaboration with the Partner Success Team, Dealer Relations Team, Client Care, Analytics, and Statements Team. Additionally, you will support the Partner Success and Dealer Relations Team by providing product knowledge and sales assistance. Your efforts will help create synergy among Optiom departments and streamline workflows.

What will you do?

• Support the Partner Success/Dealer Relations Team with:

o Use of applications such as Power BI, CRMD, LMS systems, PowerPoint, Canva, VCA, Client Care applications etc.

o Answering emails promptly.

o Analyzing reports and creating reports for different initiatives for Optiom and partners as needed.

o Distributing materials as needed promptly.

o Online/In person training regarding Optiom Products and Sales.

o Support Team members from Partner Success and Dealer Relations by maintaining training reports, reporting etc.

o Some In-person training.

• Engage existing partners professionally to sell Optioms products effectively & confidently to the front-end consumer, online and over the phone.
• Set goals & develop plans for business/revenue growth across Canada.
• Research, plan & implement strategic initiatives (as directed by the BC Partner Success Manager).
• Support the development of product training presentations & LMS modules for existing B2B partners.
• Keep abreast of product applications, market conditions and competitor products and market activities/penetration.
• Maintain efficient records of all marketing activity via our CRM.
• Attend regular industry events & conferences when needed.
• Conduct regular product knowledge of existing partners online when needed.
• Analyze training reports & adjust strategies accordingly.
• Implement new product changes seamlessly within Optioms large partner network.

What do you need to succeed?

General Level 1 or 2 Insurance License preferred.

2+ years of proven working experience in an administrative role.

Proficiency in MS Office & CRM Software.

Previous customer service, insurance, or vehicle sales industry experience is an asset.

Market knowledge.

Excellent verbal & written communication/negotiation skills.

Strategic & creative mindset.

Ability to build rapport.

Time management & planning skills.

Self-starter, entrepreneurial & hands-on approach.

Job Summary

City:

Langley, BC

Work hours/week:

37.5 hours

Employment Type:

Permanent Full Time

Department:

Dealer Relations & Business Development

Posted Date:

2025-03-20

Application Deadline:

2025-04-03

Inclusion and Equal Opportunity Employment

At Optiom, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their authentic selves to work.

We also strive to provide an accessible candidate experience for prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Environment: Hybrid model 3 days in-office & 2 days remote per week.

Travel: 0% 25 %