Come and join one of the world's top footwear companies
GEOX is a Italian shoe manufacturer and retailer founded in 1995 by Mario Polegato. The brand name, Geox, was created from a mixture between the Greek word “geo” (earth), and “x”, a letter-element symbolizing technology.
At GEOX our vision is to put our absolute best in everything we do. We are always open to changing and improving . We identify , through constant research , the most advanced technologies and the latest trends , so that we can eventually incorporate them in our unique products .
GEOX, the shoe that breathes, is always on the lookout for talented, ambitious, motivated, and dynamic individuals to become part of our team:
WHY WORK WITH US!
- Merchandise discount program
- Career advancement
- Group benefit plan
Job title: Assistant Manager
Reports to: Store Manager
Key Responsibilities:
PEOPLE MANAGEMENT
- On-boarding: positively integrate new and promoted employees within the team and promote accelerated productivity
- Training: provide ongoing formal and informal training on GEOX Service Model, technologies, patents and new company initiatives to foster exceptional performance
- Evaluating: conduct daily/weekly ongoing evaluation using the Performance Tools to share informal and formal feedback for continuous improved performance
- Scheduling: live management of the schedule to react to business trends and manage payroll costs
- Fun Atmosphere – foster a fun and motivating work environment by building positive relationships & maintaining open two-way communication channels with the team and Head Office
SALES & STORE OPERATIONS
Sales Analysis:
- Analyze and review all store sales reports and action to maximize sales opportunities
Inventory Management:
- Follow, understand and execute all inventory handling procedures in a timely manner, including consolidations, recalls, markdowns and shipment receiving
- Maintain accurate store inventory including movements, processing damages, mismates, and investigating negative on hands
- Loss Prevention & Security: follow all operating and cash management policies & procedures to protect store assets and minimize loss, including proper administration
- Maintain Health & Safety Standards:
- Follow all health & safety standards to maintain a safe work environment for all staff and customers, including submitting incident reports as required
- Ensure all store staff follow ladder safety policy
Store Set-up & Organization:
- Set up all areas of the store such as stockrooms, cash desks, communication boards and operational binders to standard
- Keep all areas of the store organized, including stockrooms, POP storage, bathrooms, and store administration
Communication:
- Maintain all staff communication boards with current and up-to-date information
- Effective email management to share relevant corporate and store information with the store team
- Participate in management and store meetings to align the team on sales and operational objectives and achieve budgets
- Measures of Performance: Store Sales Results, Store Inventory Results, Health & Safety Audit Results, Incident Reports, Discrepancy Reports, Store Visit Report
CUSTOMER EXPERIENCE
Service Model Ambassador
- Lead by example
- Ensure every team member delivers the GEOX Service Model in every customer interaction in a friendly, helpful and sincere way that results in an exceptional shopping experience
- Resolve customer service discrepancies in a positive and professional manner for a win/win outcome
- Leverage all customer services to build further loyalty by capturing every customer e-mail to build Benefeet database and offering GEOX@Home where necessary
Visual Merchandising Ambassador
- Ensure all corporate visual directives are read, understood and applied by all staff
- Uphold brand presentation by maintaining visual standards at all times
- Ensure store visual standards are adapted to react to the business results while preserving brand integrity
- Uphold physical store maintenance standards in order to create a functional, safe, clean and brand propelling store environment
Brand Ambassador
- Passionate and knowledgeable of all GEOX technologies, products and patents
- Knowledgeable in communicating all aspects of product including store collections, best sellers and seasonal product trends
- Facilitate all staff learning to confidently and passionately interact with every customer
Position Requirements:
Minimum 2 years' experience in the retail industry in a results focused and customer centric retail environment (preferably fashion apparel/footwear)
Education:
University/College Degree or commensurate retail experience
Required Skills:
- Communication skills - ability to clearly communicate & articulate key ideas and concepts with people at all levels of the business
- Solid people management & interpersonal skills – proven ability to coach staff to increase sales performance & further retail career development
- Strong quantitative analytical skills: can extract and interpret information to justify business decisions
- Strong computer and system skills – proficiency in Microsoft Excel and POS system
- Knowledgeable of business and financial concepts- understand key retail performance metrics, and can connect results to business decisions and personal work tasks
- Organizational skills - can manage multiple tasks to meet objectives and critical deadlines; able to execute to plan.
HOW TO APPLY:
Please apply on line
We thank all candidates for their interest in GEOX Shoes, however only those chosen for interviews will be contacted
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