*This role is open to remote based candidates based in Canada with a preference for Pacific or Eastern time zones*

Were looking for aQA Analyst to join our team and be part of our next stage of growth. As our QA Analyst, you will work with development in a cross functional team, directing testing efforts and discovering issues as early as possible in the cycle - this way you and your team can ship software continuously.

Who we are

At Traction Rec, community is at the heart of everything we do. We empower nonprofit organizations like YMCAs, Jewish Community Centers (JCCs), and Boys & Girls Clubs of America (BGCA) to strengthen their communities through great technology built on the Salesforce platform. By enabling these organizations to deliver their services more efficiently, we help them focus on creating meaningful connections and driving positive change where it matters most.

We believe that business is a powerful force for good. As part of this belief, weve committed to the Pledge 1% for the Planet, dedicating 1% of our time, product, profit, or equity to supporting environmental and community causes. This commitment reflects our dedication to creating a positive impact that extends beyond technology.

Our passion for community and innovation has earned us recognition, including:

• Salesforce Nonprofit Sales Partner of the Year and ISV Partner of the Year
• Globe & Mail's Top Growing Companies of 2024
• Deloitte's Technology Fast 50 winner
• Deloitte's Technology Fast 500 winner

At Traction Rec, we live our values: Community, Authenticity, Impact, Fun, and Growth. As a Living Wage Certified employer in British Columbia, we are dedicated to supporting not just the communities we serve but also the people who make it all happenour team.

If youre passionate about making a difference and want to join a company that puts community first, wed love to have you on this journey with us. Together, lets create stronger, healthier, and more connected communities.

Skills

Traction Rec'rs come from a variety of backgrounds, and we are eager to find people that are from diverse backgrounds. Typically, we find that people are successful in this role when they have:

• 2+ years of professional experience in a QA role
• Accuracy and excellent attention to detail - you catch things
• Excellent verbal and written communication skills
• Technically minded with the ability to quickly learn new systems
• Personable and empathetic - you will need to understand and feel for our customers
• Experience in writing automation tests against web applications a plus
• Bonus points if:
  • Youve worked in nonprofit, community centers.
  • Youre a results oriented person who likes to roll up their sleeves to get things done.
  • Youre energized by continuously delivering value to customers.
  • Youre confined only by your imagination, not your job description.

What You Will Be Doing

• Work with the product team to validate requirements and product solutions, finding gaps that others have missed, and to identify areas of high impact if automated testing were introduced
• Define test scenarios with the development team
• Work alongside development daily to provide quality insights, direct testing, and keep on top of incoming changes
• Manual QA on new features to begin planning your test suites
• Helping the wider team in determining standards and processes
• Create documentation of application changes, configuration, or known issues
  

Compensation

At Traction Rec, we are committed to a fair, market-based and equitable compensation structure. Our market data is refreshed on an annual basis to reflect the most current market conditions.

The starting salary band for this role is $70,000-$85,000. Starting salaries will vary within this range based on experience, skill level, and internal equity related to the role.

Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.

If youre interested, so are we! Send your resume our way, and lets chat.

At Traction Rec, we believe that diversity and inclusion are essential to our success. We are committed to building a team that reflects the diversity of the communities we serve, and we actively seek and welcome candidates from all backgrounds. Our hiring process is designed to be fair, welcoming, and respectful to all candidates, regardless of race, ethnicity, religion, gender, sexual orientation, age, ability, or any other characteristic protected by law. We believe that diversity brings unique perspectives and experiences that can enhance our team and drive innovation, and we are committed to providing equal opportunity and support to all candidates. We encourage everyone to bring their authentic selves to the interview process and join us in building a diverse and inclusive culture at Traction Rec.

Dont meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. If youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Please note that employment is contingent on the successful completion of background and reference checks.