- Interact with residents in a customer-service oriented manner
- Responsible for cleaning duties, including litter pick-up, sweeping, shoveling, pressure washing, or as assigned by the Building Operator/Service Manager;
- Pool / hot tub / sauna daily maintenance
- Push out waste / recycle / and organics bins for service as scheduled
- Garbage pickup in parkade and exterior street levels, daily
- Cleaning of amenity barbeques, daily
- Indoor and outdoor potted plant maintenance, including watering
- Green roof maintenance; weekly roof checks, ensuring all garbage and debris is removed, items are secure, and no immediate falling or trip hazards are present
- Monitor parking, work with the Resident Experience Manager to enforce Rules and Regulations
- First response for lobby entrance snow removal and ice melt applications
- Assist with completing work orders and turnover maintenance
- Ensure all tools and cleaning equipment is maintained and serviced regularly
- Ensure all mechanical areas are clean, swept, mopped, and safe for all occupants
- Assist with receiving deliveries, and assembling items (ex. shelving), as required
- Further support efforts to ensure excellent resident satisfaction and service delivery and exceeding resident expectations through prompt service and ongoing communication with site team
- Participate in resident and staff community support events, as appropriate
- Complete all work order documentation through Yardi, accurately, and in a timely manner
- Responsible for daily entries in the snow removal log, seasonally
- Maintain up-to date Safety Data Sheets for maintenance products and adherence to the OHSA rules and regulations
- Complete goal setting initiative in Dayforce and review/assess status of goals throughout the year with leader
- High school diploma supplemented with OHSA, WHMIS and First Aid
- Knowledge of basic building systems and general maintenance and customer service training required
- Minimum 1 years' experience in basic property maintenance
- Experience in the property management or hospitality industry preferred
- Able to communicate effectively and professionally and able to develop and sustain cooperative working relationships with team members and residents; ability to exercise confidentiality. Fluent in English – oral and written
- Ability to allocate one's time effectively, work under pressure; ability to handle multiple demands and competing priorities, adapt to new ideas and constant changes; results oriented
- Must be fully mobile and able to lift at least 50 lbs; tasks may include repetitive movement
- Must be able to supply own personal hand tools as required
- Computer Skills – Skill in working with apps on hand-held devices
- Police Clearance - A criminal verification check is required for employment