With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO WATERWORKS, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other's growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

We are seeking an enthusiastic and driven Outside Account Manager to join our team in Edmonton, Canada. In this role, you will be responsible for developing and maintaining strong customer relationships, maximizing profitable sales, and driving business growth for our organization.

• Develop and nurture lasting, ethical customer relationships to maximize profitable sales and grow profit sharing
• Visit customer offices, shops, and job sites to assess business needs and maintain strong relationships
• Prospect and identify new customers, alerting the Profit Center Manager and Credit Team of viable prospects
• Lead the sales process, including producing sales call reports, territory planning, and setting growth targets
• Analyze customer data and develop strategies to profitably grow market share while meeting and exceeding targets
• Process orders, quotes, and job packages, and perform other necessary sales functions
• Investigate and resolve customer issues promptly, addressing short payments and returns
• Collaborate with the Profit Center Manager and Credit Team to facilitate payment of accounts receivable
• Develop and oversee implementation of strategic vendor programs to grow the business profitably
• Participate in vendor trade shows and industry conventions
• Support Customer Service Representatives and contribute to all Profit Center activities as a team player
• Ensure compliance with safety regulations at all customer locations and within the Profit Center

• College or University degree
• Minimum of 2 years of experience in customer service or counter sales
• Valid driver's license with a clean driver's abstract
• Proficiency in Microsoft Office software
• Outstanding customer service and verbal communication skills
• Strong relationship-building abilities with customers, vendors, and team members
• Excellent negotiation skills and ability to close deals
• Analytical mindset with the ability to interpret customer data and develop effective sales strategies
• Self-motivated with the ability to work independently and meet tight deadlines
• Strong time management and prioritization skills
• Intermediate math skills and ability to learn new software systems quickly
• Willingness to travel within Edmonton and surrounding areas

Preferred Qualifications:

• Knowledge of plumbing and building products
• Experience using Trend and Eclipse software
• Familiarity with the local Edmonton market and business landscape

Why Join Our Team?

EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

In addition, we will offer you:

• Great mentors and on-the-job training
• Growth potential with competitive salary, benefits, and profit sharing
• A career with a solid, stable company with strong core values
• Participation in our pension plan with employer contributions
• Work-life balance and flex time

Salary Range: $0 (To be determined)

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.