Why Join iQ?
Were a winning team driven by collaboration, innovation, and success. At iQ Offices, we believe in working hard, having fun, and celebrating the journey together. Heres how we support our team:
- Comprehensive Benefits:Protect yourself with a benefits package that covers health and medical expenses.
- Health Spending Account:Cover health and wellness expenses beyond traditional benefits.
- Employee and Family Assistance Program:Access confidential support for personal, financial, and mental health challenges.
- Flexible Paid Time Off:Enjoy the freedom to take time off as needed with our flexible paid time off policy.
- Professional Development Funds and Resources:Advance your career with funds and resources for professional development opportunities.
- Perks:Savour complimentary tea, coffee, and snacks in our stylish spaces.
- Vibrant Team Culture:Collaborate with bright, talented colleagues who inspire and motivate.
Job Summary:
The Barista plays a key role in delivering an exceptional member experience by preparing high-quality beverages, maintaining a welcoming caf environment, and assisting with administrative and operational tasks. This role requires excellent customer service skills, attention to detail, and the ability to multitask in a dynamic workspace.
Key Responsibilities:
- Coffee & Beverage Service
- Prepare and serve a variety of coffee and tea beverages to members according to established recipes and quality standards.
- Maintain knowledge of coffee blends, brewing techniques, and industry trends to provide recommendations to members.
- Operate and maintain espresso machines, grinders, and brewing equipment.
- Ensure beverages are presented attractively and consistently.
- Administrative Support
- Capture photographs and content as required for company social media accounts to highlight caf offerings and community engagement.
- Help the Community Associates in managing the location calendar, ensuring meeting rooms and onsite resources are scheduled appropriately.
- Maintain accurate and up-to-date member database information.
- Support Community Associates, when needed, with mail handling; including sorting, delivering mail to offices, and scanning.
- On-Site Support
- Maintain and stock shared kitchen spaces and common areas, ensuring they remain clean and well-organized.
- Conduct regular inventory checks and coordinate procurement of caf and kitchen supplies.
- Assist in general cleaning duties to maintain a tidy and hygienic workspace.
- Member Experience
- Provide a warm, welcoming atmosphere for all members and guests, ensuring a high standard of customer service.
- Customize the caf experience to meet individual member preferences.
- Engage with members to foster a sense of community and enhance their overall experience.
Qualifications & Skills:
- Previous barista or hospitality experience preferred.
- Strong customer service and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Detail-oriented with a focus on cleanliness and organization.
- Proficiency in scheduling tools and basic administrative tasks.
- Experience with inventory management and procurement is an asset.
- The ability to capture and create engaging social media content is a plus.
Work Environment & Physical Requirements:
- Must be able to stand for extended periods and lift up to 25 lbs.
- Flexible schedule may be required, including early mornings and occasional weekends.
- Comfortable working in a collaborative and social environment.
Our Ideal Team Member
- Youre energetic and active in building meaningful relationships
- You're a creative thinker, flexible and appreciate a little creative chaos
- You thrive under pressure and want to work with the best team at all times
- Youre always in search of new ideas and love a good challenge
- You speak up and expect to be heard and you always do what it takes to do better
About iQ Offices
At iQ, we create inspiring workplaces that empower our Members to thrive. With flexible terms, stunning interiors, and top-tier service, weve grown from a single location in 2012 to becomeCanadas largest Canadian-owned coworking provider.Our prime downtown locations make it easy for teams to focus on what matters mosttheir success.
Join a Diverse & Inclusive Community
Were proud to be an equal-opportunity employer committed to fostering diversity and inclusion. You will receive consideration for employment regardless of race, religion, gender, gender identity or expression, sexual orientation, ethnicity, creed, disability, or age.
Accessible Recruitment
We are dedicated to providing accommodations throughout the recruitment process to ensure accessibility for everyone. If you require accommodations, please contact[email protected].
Ready to Apply?
If youre ready to take your career to the next level, wed love to hear from you! Submit your resume and show us why youre a great fit for the iQ team. We aim to circle back to all applicants, no matter the decision, and thank you for your interest in joining iQ Offices.