Reports To: Executive Assistant

Job Purpose:

This job is to provide administrative support to Cold Lake First Nations FCSS department. Our goal is to promote healthy families and lend our support where applicable.

Duties and Responsibilities:

Greet visitors and answer any inquiries regarding the FCSS department

Answer the telephone and appropriately direct the call or take messages

Develop and maintain a filing system that will reflect correspondence and other special projects

Make all travel arrangements, maintain the calendar, and prepare needed materials of the Director

Ensure all clientele paperwork is up to date and recorded as needed.

Must be able to access computer systems and facilitate data input

Complete photocopying and faxing as requested

Complete typing for all administrative areas and required by the staff of FCSS

Knowledge, Skills and Abilities Required:

Must posses a willingness to earn a diploma or better in this area of expertise

Must be able to type between 40-50 words per minute.

The ability to effectively communicate (both written and verbal) in the English language.

Self motivated and willing to work without direct supervision.

Must have a pleasant personality and be able to handle high stress situations.

Knowledge in crisis intervention and critical incident debriefing considered an asset.

Knowledge of the Child Welfare Acts, Protection Against Family Violence Act and other acts that affect the FCSS clients considered an asset.

Must be able to work cooperatively with other agencies.

Must provide a criminal record check and a child welfare check.

Must have a valid Drivers License and access to a reliable vehicle.

A general knowledge of First Nations culture, government, languages, and community dynamics is an asset.

Working Conditions and/or Physical Requirements:

Possible evening and weekend work

Possibly working outdoors however will be mainly indoors

Working with challenging clients

Doing repetitive tasks with few breaks

Regular hours of operation include Monday through Thursday from 08:30AM-04:30PM and Fridays from 08:30AM-02:00PM.