Spare -
9 emplois
Vancouver, BC
Publié il y a 8 jours
Détails de l'emploi :
Télétravail
Temps plein
Gestion
Avantages :
Assurance maladie
Congés payés
Modalités de travail flexibles
Assurance vie
Programmes d'aide aux employés
Options d'achat d'actions
DescriptionSpare is looking for a Product Operations Manager (Intermediate or Senior) to join our Product team!
While we are a remote first company and this position is hybrid - the ideal candidate for this role will be based in Vancouver, BC.
As a Product Operations Manager (Intermediate or Senior) at Spare, you will...
About this role✨As a Product Operations Manager (Intermediate or Senior), you will:
Responsibilities
About you ✨You have:
While we are a remote first company and this position is hybrid - the ideal candidate for this role will be based in Vancouver, BC.
As a Product Operations Manager (Intermediate or Senior) at Spare, you will...
- Implement and reinforce product development best practices to ensure alignment and streamline product delivery.
- Collaborate with Product Management and Product Marketing to drive adoption and ensure the success of new products and services.
- Optimize the product development lifecycle to improve speed, efficiency, and the integration of customer feedback.
- Scale product initiatives to meet the needs of a growing customer base while fostering a culture of continuous improvement.
About this role✨As a Product Operations Manager (Intermediate or Senior), you will:
- Strengthen the feedback loop between internal and external stakeholders
- Enable a culture of continuous improvement within the Product and Engineering teams
- Act as a liaison between product teams and other departments within Spare to ensure alignment and facilitate product-related initiatives.
- Clear bottlenecks to execution of product roadmaps and release schedules.
- Select, implement, and maintain the tools and software that product teams use for tracking progress, managing roadmaps, and communicating releases(currently Mixpanel, Jira, Linear, Intercom, and Notion).
- Define, track, and communicate product performance metrics. Conduct analysis to inform decision-making.
Responsibilities
- Optimize the product development lifecycle to expedite the journey from concept to customer.
- Improve our systems for gathering, analyzing, and integrating customer feedback into the product development process.
- Champion a culture of continuous improvement within the Product and Engineering teams
- Create cross-functional alignment to facilitate product-related initiatives.
- Scale product initiatives to meet the growing demand of our expanding customer base.
- Communicate effectively with customers at scale, ensuring their needs and feedback are heard and acted upon.
- Collaborate closely with the Growth team to align on product development and communicate how new features will solve customer challenges.
- Build and nurture relationships with customers to understand their pain points and incorporate their feedback into the product roadmap.
- Lead cross-functional strategic initiatives, driving alignment between product, engineering, and other departments to meet both long-term company goals and customer demands.
- Establish and maintain a scalable product operations framework that supports rapid growth, optimizing processes for collaboration, communication, and execution across multiple teams and stakeholders.
- Proactively identify and resolve systemic inefficiencies within product development, working with senior leadership to implement solutions that enhance overall team performance and drive product success.
About you ✨You have:
- 1+ year of SaaS Product experience, either in a Product Management or Operations Role
- A creative mindset and a willingness to go the extra mile to ensure product and team success.
- An entrepreneurial spirit, ready to innovate and take ownership
- Exceptional written and verbal communication skills
- An enthusiasm to coordinate, and host team events, along with an openness to travel to hackathons, off-sites and customer sites
- Ability to travel to the United States as needed to support project initiatives
- An ability to thrive in ambiguity
- A passion for public transit and its potential
- Software development background or capability
- Purposeful work: Be a part of a mission-driven company that is solving real-world problems and improving the lives of people around the world.
- Growth Opportunities: Spare is growing fast and there is uncapped potential for rapid advancement of motivated high performers on our team! :rocket:
- Market-competitive pay: We benchmark roles annually to attract and retain top talent. For Growth roles, we also offer a competitive commission/bonus structure that rewards strong performance.
- Stock options: Enjoy the feeling of ownership. All Spartians are provided stock options, so you can share in the growth and success of Spare!
- In-office collaboration: If you're in Metro Vancouver, you have the option to work out of our HQ located downtown. If you're located elsewhere, you'll have access to CA$200/month to spend on a coworking membership to work together with team members in your city.
- Home office allowance: We recognize the importance of a productive home office setup to help you do your best work, which is why we provide a CA$1,000 home office allowance.
- Team offsites & socials: We love the flexibility of remote work, and we also value the importance of in-person connection. Each team has an annual budget for travel and accommodations to get together for a team offsite or hackathon. Plus you have access to a CA$50 monthly budget to socialize with other Spartians in your city - go out for a meal or hit up a karaoke spot!
- Health insurance: We offer a fully-paid health insurance package for you and your dependents that includes prescription drug, paramedical, mental health, dental, life insurance, travel insurance, and Employee Assistance Program.
- Lifestyle Spending Account: We offer CA$500 per year Lifestyle Spending Account (taxable benefit), which you can use to get reimbursed for a variety of expenses including education, wellness, transportation, and childcare/pet care.
- Paid time off: Along with your three weeks of annual vacation, we offer unlimited sick days and have company-wide shut-down days to help you rest and recharge.
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