Job Title
Regional Operations Manager-Winnipeg
Position
Full time
Location:
Winnipeg
Salary:
$65,000-$80,000/Year
*Up to 10% of annual earning bonus available for achieving targets.
* Flexible schedule given schedules and client/subcontractor needs are adequately met
Employer Name and Contact Information :
Domus Building Cleaning
1366 Triole ST, Ottawa, ON
613-295-1763
Position Summary
With over 40 years of industry-leading janitorial and facility maintenance services, Domus is redefining "Reflecting Excellence." Managing a portfolio of over 4,000,000 sq. ft. within Manitoba, across 45+ retail and commercial sites, we go beyond cleaning buildings—we drive operational success, build strong client relationships, and empower teams.
The Regional Operations Manager will lead the execution of large-scale janitorial contracts, overseeing project timelines, subcontractor performance, and quality control. The ideal candidate is an experienced project manager with strong leadership skills, clean industry experience, capable of navigating a fast-paced, multi-site environment while optimizing resources and ensuring compliance.
This is a hands-on leadership role requiring a mix of strategic oversight, team management, and direct involvement in day-to-day operations. Expect frequent travel within the assigned region, as well as engagement with the night cleaning crew to ensure compliance and performance. A valid driver's license and a clean driving abstract are required.
Benefits & Duties:
Why You'll Love Working Here:
· 3-weeks paid vacation
· 5 Paid Personal Days
· Medical/Dental Coverage (70%)
· Flexible Work Schedule
· Monthly Vehicle and Gas Allowance
· Performance based Bonus
YOU MUST HAVE SOME COMMERCIAL CLEANING EXPERIENCE.
Key Responsibilities:
Operational & Project Management:
- Oversee and project manage a large-scale janitorial portfolio covering over 4,000,000 sq. ft. across 45+ sites, ensuring consistent execution of service standards.
- Conduct weekly/monthly quality control inspections using digital auditing tools to monitor performance and compliance.
- Implement project planning and scheduling strategies to optimize resources, track subcontractor performance, and ensure operational efficiency.
- Manage budget controls, ensuring subcontractor costs align with financial targets set by Domus.
- Support business expansion by onboarding and integrating new client contracts into the operational framework.
Subcontractor & Team Leadership:
- Build and maintain a high-performing network of subcontractors and cleaning teams, ensuring alignment with Domus' brand and service standards.
- Provide mentorship and hands-on training, coaching teams on efficiency, safety compliance, and best practices in cleaning protocols.
- Enforce subcontractor compliance with legal and contractual obligations, including security clearances, WCB, business licensing, GST, and liability insurance.
- Serve as the primary escalation point for all operational concerns, proactively addressing challenges before they impact service levels.
Client & Stakeholder Engagement:
- Cultivate and strengthen relationships with key clients, serving as the first point of contact for operations, escalations, and service enhancements.
- Conduct regular site visits and performance reviews to proactively address client needs and optimize service delivery.
- Deliver data-driven reporting to clients and internal teams, leveraging analytics to enhance efficiency and track key performance indicators (KPIs).
Facility & Equipment Management:
- Ensure proper maintenance and operation of industrial cleaning equipment, including burnishers, auto scrubbers, and other machinery used across the portfolio.
- Maintain a high standard of safety compliance, ensuring all teams adhere to WHMIS regulations and site-specific requirements.
Required Skills & Qualifications:
- 3+ years of experience managing multi-site janitorial contracts (preferably in retail, commercial, or institutional settings).
- Project management experience preferred—ability to oversee large-scale operations with multiple moving parts.
- Strong leadership & mentorship skills to guide teams, manage subcontractors, and drive operational excellence.
- Hands-on expertise with janitorial equipment (burnishers, auto scrubbers, etc.).
- Proven problem-solving ability to navigate challenges in a fast-paced, dynamic environment.
- Strong relationship management skills—capable of handling client expectations, resolving issues, and maintaining long-term partnerships.
- Proficiency in quality assurance & compliance monitoring, including digital auditing tools for site inspections.
- Excellent negotiation & communication skills—ensuring clear expectations with clients, teams, and vendors.
Ready to Elevate Your Career?
How to Apply
Send Your Resume To
Phil Adams
Phone Number :
613-741-7722
Fax Number :
613-741-3488