- Maintain compliance with the laws and regulations related to cannabis products released to Canada and International markets
- Develop and execute procedures and processes to support Quality Management System
- Support problem solving teams using quality principals and tools for root cause analysis, corrective actions, verification and effectiveness
- Conduct complaint and deviation investigations, and ensure appropriate Corrective Action and Preventative Action (CAPA) are implemented and closed in a timely manner
- Work with other cross functional groups to review and assess change controls
- Conduct review and support activities related to QA records including but not limited to deviations, CAPAs, batch record review, label approvals, and other related Quality Management Systems (QMS).
- Liaise with external suppliers and contract manufacturing organizations and review supplier documentation to ensure Quality and Company requirements are met and maintained.
- Support logistics of product recalls and product returns
- Support government inspections and customer audits
- Participate and facilitate in internal QMS and supplier audits and generate reports
- Author HACCP and Preventive Control Plans
- Conduct QA activities related to export of cannabis
- Participate in process risk assessment activity such as material risk review and FMEA
- Participate in review of global QMS metrics, reporting and trend analysis and help to establish corrective action plans
- Responsible for continual improvement activities to enhance the quality system, such as 5S, kaizen lean methods, etc.
- Complete and prepare appropriate documentation as required i.e., reports, authoring SOPs, and Work Instructions
- Support Quality Systems team with external suppliers and contract manufacturing organizations to ensure Quality and Company requirements are met and maintained, review engineering protocols and equipment/process qualifications and validations where needed.
- Perform other job duties as assigned
- Some overtime may be required
- Travel may be required as needed
- Bachelor of Science or equivalent
- 3+ years' experience in a similar position
- Knowledge of HACCP and Preventive Control Plan principles
- Intermediate knowledge of Health Canada Cannabis Regulations, U.S. Food and Drug Administration Good Manufacturing Practices, and Food and Drugs Act and Regulations
- Working knowledge of edible cannabis safety
- Good understanding of the relationship between Good Manufacturing Practices, Good Production Practices, industry standards and their application to the manufacturing process
- Computer literacy to include knowledge of Microsoft Word, Access, SharePoint, Visio and Excel
- Problem solving, project management and effective communication skills
- Background in developing and maintaining Key Performance Indicators (KPIs) and Quality metrics
- Experience with the use of statistical analysis software is considered an asset
- Communicate effectively in person and in emails
- Critical thinking skills
- Detail oriented
- Work alone and in a team setting
- ASQ certification is not required but considered an asset
- Experience in the cannabis space is beneficial but not required