About us:

Founded in 2014, Spring Financial has spent the last 10 years simplifying the lending process for millions of Canadians providing a wide range of solutions to effectively manage various financial circumstances. In the process, weve become the largest fintech loan originator in the country with over 80,000 monthly applicants. Today, Spring offers personal lending, credit building, mortgages & savings products, and a growing range of financial services. To learn more about us please visit our website here:www.springfinancial.ca

NOTE: This is a full-time, permanent, on-site position in Downtown Vancouver.

There is a hybrid option after 3 months of employment* (4 days in-office, 1 day WFH), after 1 year of employment* (3 days in-office, 2 days WFH)

As a Business Analyst for the Bloom - Personal Finance mobile app, you will play a crucial role in collaborating with cross-functional teams, including UI/UX designers, product development, engineering, and data analytics. You will gather and analyze business requirements to ensure they translate into engaging and user-friendly mobile interfaces. Mobile experience is a must-have for this role.

Key Responsibilities:

• Requirements Gathering: Work closely with UI/UX designers to understand user needs through interviews, surveys, and user testing. Translate complex business needs into functional and UI requirements. (Mobile UI/UX)
• Business Process and User Experience Analysis: Map and analyze current business processes, identifying inefficiencies and areas for UI enhancement; and develop workflow diagrams and user journey maps.
  
• Documentation: Create and maintain comprehensive documentation, including business requirements (BRDs), product requirements (PRDs), and UI design specifications.
• UI/UX Design Collaboration: Collaborate with design teams to ensure solutions are visually appealing and user-friendly, also assist in creating mockups and prototypes.
• Testing and Validation: Oversee the creation of detailed test plans and coordinate User Acceptance Testing (UAT), focusing on usability and adherence to UI requirements.
• Training and Support: Develop user interface guides and conduct training sessions to help end-users navigate new interfaces effectively.

What You Should Already Have:

• Bachelors degree in Business, Finance, Computer Science, or a related field.
• Proven experience as a Business Analyst, preferably in the fintech sector, with significant exposure to UI/UX design.
• Strong analytical skills paired with a keen eye for user-friendly design and attention to detail.
• Experience with UI/UX design tools such as Sketch, Adobe XD, Figma, or similar.
• Proficiency in AGILE methodologies, with experience using tools like Jira and Confluence.

This is a truly exciting time to join Spring Financial and we are looking forward to doing great things together!

In addition to a competitive salary, we provide:

• Comprehensive health, dental and vision coverage
• A great work environment in the heart of Downtown Vancouver
• Transit-Friendly Employer (Transit allowance)
• GRSP matching program
• Opportunity for career development