Join Our Team as a Cataract Counselor!

Are you passionate about helping patients navigate their surgical journey? Do you excel at providing clear, compassionate guidanceespecially to elderly patientswhile working in a fast-paced medical environment?

Who We Are:

Fraser Valley Cataract & Laser (FVCL) is a rapidly growing ophthalmology clinic specializing in advanced eye care and surgical procedures. Our team of nationally recognized ophthalmologists provides a full spectrum of ocular services, including MSP-covered exams and surgeries, private lens procedures, and LASIK.

The Opportunity:

We are looking for an experienced, energetic, and detail-oriented Cataract Counselor to join our Refractive Department. This role involves guiding patients through their cataract and refractive surgery options, ensuring they feel informed and confident in their decisions. If you thrive in a fast-paced setting and are eager to contribute to a dynamic surgical center, we want to hear from you!

Key Responsibilities:

• Educate and counsel patients on cataract surgery options and other refractive procedures (RLE, ICL, LASIK, PRK).
• Manage surgical slating and create patient surgical charts.
• Compile and analyze monthly KPI reports based on weekly barometers.
• Coordinate follow-up calls with refractive surgery patients.
• Assist with administrative duties, including scanning, filing, and photocopying.
• Unpack and organize inventory as needed.
• Support additional tasks as required by the lead.

What Were Looking For:

• 1-2 years of ophthalmology experience (preferred) in a fast-paced clinic setting.
• Strong knowledge of refractive and cataract surgeries.
• Excellent communication skills with the ability to counsel patients effectively.
• Proficiency with Google Drive, Google Sheets, MS Excel, Word, Accuro EMR, and PowerPoint.
• A strong work ethic, attention to detail, and the ability to multitask.
• A commitment to delivering world-class patient care.
• Must be willing to train in our Surrey location for the first 3 months before transitioning to our Abbotsford clinic.

If you're ready to be part of a dedicated team that prioritizes exceptional patient experiences, please submit your resume, cover letter, and wage expectations for consideration.

Candidates without direct ophthalmology experience are welcome to apply if they demonstrate a strong ability to learn and adapt quickly.