ABOUT TRIBUTE TECHNOLOGY:

At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities around the world celebrate life and pay tribute to those we love. Our comprehensive platform brings together software and technology to provide a fully integrated experience for all users, whether that is a family, a funeral home, or an online publisher. We are the market leader in the US and Canada, with global expansion plans and a growing international team of more than 400 individuals in the US, Canada, Philippines, and Ukraine.

ABOUT YOU:

When you join Tribute, you'll be part of a mission-driven team creating meaningful digital experiences for the funeral profession and the families they serve. We're looking for a strategic, detail-oriented UI/UX Designer who thrives in collaboration and fast-paced environments. You'll develop intuitive, visually compelling solutions across family-focused tools and eCommerce systems, ensuring seamless functionality for both B2B and B2C users. A strong communicator and team player, you embrace feedback and believe great design comes from collaboration.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Design & Execution

• Create and refine personas, customer journeys, wireframes, prototypes, and design systems using tools like Figma, Adobe Creative Suite, and Miro.
• Translate complex requirements into intuitive web and mobile experiences.
• Contribute to a design system for consistency across products.
• Stay informed on digital trends and emerging technologies.

• User Research & Strategy

• Engage with customers and stakeholders to inform strategy, roadmaps, and user journeys.
• Conduct user interviews and usability testing of prototypes.
• Use qualitative and quantitative data to improve user experience.

• Collaboration & Communication

• Work with product managers to integrate UX into product roadmaps.
• Collaborate with engineers to ensure design intent is maintained.
• Facilitate design workshops and collaborative sessions.
• Present and explain design decisions to stakeholders.

• Quality & Implementation

• Oversee design implementation for a cohesive user experience.
• Advocate for accessibility best practices.
• Provide creative direction and contribute to UX process improvements.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong attention to detail and high design standards.
• Excellent communication skills for diverse stakeholders.
• Ability to advocate for design and present ideas clearly.
• Proficient in Figma and Adobe Creative Suite.
• Understanding of interaction design, information architecture, and accessibility.
• Experience in Agile development with product and engineering teams.
• Deep knowledge of design systems, including principles and patterns.

EDUCATION AND/OR EXPERIENCE:

• 3+ years in UI/UX design with a strong portfolio.
• Experience in user research, usability testing, and data-driven design.
• Ability to balance user needs, business goals, and technical feasibility.
• Familiarity with branding and marketing alignment for consistency.

**Portfolio strongly recommended; HR will likely pass if they are not able to view portfolio with resume/ CV!

TRAVEL:

• Not required

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

DISCLAIMER

Because of the changing nature of work and work to be done, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. The incumbent may be asked to perform other duties as required.