Location: Onsite

Public Sector Experience: Not required

Must Haves:

• 2+ years' experience with desktop imaging solutions preferably Microsoft SCCM (System Center Configuration Manager)
• 2+ years' experience with mobile device management solutions preferably AirWatch/Workspace One
• 2+ years' experience with asset management best practices/principals

Description

Responsibilities:

• Innovation & Information Technology (I&IT) Service Operations is looking to bring aboard a Junior Systems Analyst under the End Point
• Provisioning portfolio to help with laptop, desktop, smartphone, and tablet provisioning, decommissioning, and repair.
• The successful candidate will have responsibilities within our Windows 11 upgrade program which requires ~600 Desktops to be replaced as well as lifecycle and break-fix replacement for desktops, laptops, smartphones and tablets.
• The successful candidate will have demonstrated experience with:
  • hardware lifecycle and asset management
  • software provisioning and deployment
  • mobile device management solutions (Airwatch/Workspace One)
  • technical expertise with endpoint operating systems (Windows, Android, iOS)
  • desktop provisioning solutions (Microsoft System Center Configuration Manager).
• In addition, the successful candidate will have excellent customer service skills with an ability to balance multiple priorities in a fast-paced work environment and be able to liaise with internal and external support channels within the broader I&IT organization.

Experience/Qualifications:

• Diploma in Computer Science/Related Discipline
• 2 to 5 years of Desktop, Laptop, Smartphone, and Tablet provisioning experience.
• Microsoft A+ or equivalent Certifications are an asset.