Adjustments, Transfers and Expediting

• Manage all scales of order modifications, including date, plant and die transfers; handle intercompany transfers (local and cross-border).

• Assist in executing on all scale expediting requirements.

Inventory & Obsolescence

• Track aged items and manage updates to specifications, tooling and inventory to address obsolescence both in house and with outside vendors.

Routing & Process Updates

• Coordinate spec and tooling updates with estimating, handle alternative routing and flysheet adjustments with cross-functional groups.

Post-Order Documentation

• Oversee documentation follow-ups for invoices, shipping (e.g., BOLs), and investigations, including RGA and credit processes.

Farmouts Coordination

• Manage mass and regular farmouts, including spec reviews, PO creation, tooling transfers, vendor communication, and invoice validation.

Account & Sales Rep Updates

• Process account changes for open orders and coordinate updates with relevant teams for delivery, invoicing and production.

Invoicing & Customer Portals

• Inactivate/reactivate specs and tooling; manage account-specific requests and RFQ processes.

Required Qualifications

Education

• College Diploma or equivalent experience in order coordination, logistics, supply chain management, or a related field.

• Work experience(s) within the corrugated packaging industry is an asset.

Experience

• Minimum 2 years of experience in order coordination, logistics, or a related role.

• Proven ability to manage order documentation, tracking, and follow-ups with a high level of accuracy.

• Advanced experience working cross-functionally with internal teams, vendors, and customers to ensure smooth order fulfillment.

• Strong technical aptitude with experience in order management platforms, data analysis tools, and process automation.

• Excellent working knowledge of Microsoft Suite programs.

• Ability to troubleshoot system issues and optimize workflows using digital solutions is an asset.

Knowledge/Skills/Abilities

• Strong organizational skills with the ability to manage multiple orders and shifting priorities in a fast-paced environment.

• Excellent communication skills (verbal and written) to effectively communicate across departments and with external partners.

• Analytical mindset to assess inventory, tooling requirements, and order statuses to ensure accurate fulfillment.

• Attention to detail and problem-solving abilities to facilitate process improvements and maintain high operational standards.

• Customer experience focus, ensuring that queries are fulfilled accurately and efficiently while maintaining a high level of internal client satisfaction.

The above duties are guidelines to the general requirements of the job and are not intended to constitute the full requirements.

Atlantic Packaging is dedicated to fostering an inclusive environment where all colleagues and customers feel valued and supported. We are committed to developing our team to reflect the diversity of our communities in which we live and work and seek applicants with a wide range of abilities. If you require accommodation, please contact [email protected]