Assignment: RQ08519 - Software Developer - CRM - IntermediateJob Title: Siebel Developer - CRMRequisition (SS): RQ08519Start Date: 2025-01-31End Date: 2025-03-31Client: Enterprise Financial Services DivisionOffice Location: 222 Jarvis Street, TorontoOrganization: Enterprise Financial Services DivisionMinistry: Ministry of Public and Business Service Delivery (former MGCS)# Business Days: 60.00

Note: Hybrid - 3 days onsite / 2 days remote.

Must Have:

• Oracle Siebel CRM testing experience is a must
• 5+ years of experience with Siebel technical configuration / development / integration
• 3+ year of development and testing experience of Siebel integration with Adobe AEM , J2EE and etc
• Experience with Siebel IP18 or later versions with a focus on configuring / developing / testing

Nice to Have:

• Experience working on Siebel Test Automation is an asset
• Experience with Siebel modules such as Public Sector CRM, Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public Sector eService would be an asset
• Experience with Transfer Payments would be an asset.

Description

Responsibilities

• Translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests. Resolve and troubleshoot technical problems that arise during the use and operation of software packages.

General Skills

• Experience in programming and analysis; specialized CRM software package support at the specified experience level.
• Ability to collaborate with IT professionals throughout the Software Development Life Cycle.
• Experience in structured methodologies for the development, design, implementation, and maintenance of applications.
• Experience in design, coding, testing, debugging, and documenting applications.
• Experience in the use of object-oriented and/or third-generation language development tools.
• Experience in one or more programming languages.
• Experience in application design, latest design patterns, deployment, and troubleshooting.
• Experience with relational and hierarchical database technologies.
• Experience in the use of information retrieval packages using query languages.
• Experience with one or more communications protocols.
• Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts.
• Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
• A team player with a track record of meeting deadlines.
• CRM Software Development Skills
• Knowledge and experience with specific CRM software and anticipated future releases.
• High availability solution design and implementation.
• Knowledge and experience with specific CRM enterprise architecture methodologies, design standards, and tools.
• Experience with middleware and gateways.
• Expertise in specific tools for CRM software development.

Desirable Skills

• Knowledge and experience with programming Internet-ready applications.
• Knowledge and experience in rapid application development (RAD) methodologies.
• Knowledge and understanding of Information Management principles, concepts, policies, and practices.
• Experience reviewing, analyzing, and modifying product installation scripts, including encoding, testing, and debugging.
• Ability to provide post-implementation support and resolve any post-implementation technical issues.
• Experience conducting design walkthrough sessions with project teams.
• Knowledge and understanding of the Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards.
• Ability to provide user and system documentation as required.

Experience and Skill Set Requirements

Siebel Development Skills - 40%

• Oracle Siebel CRM testing experience is a must
• 5+ years of experience with Siebel technical configuration / development / integration
• 3+ year of development and testing experience of Siebel integration with Adobe AEM , J2EE and etc
• Experience with Siebel IP18 or later versions with a focus on configuring / developing / testing
• Experience with Siebel Tools Software and editing Siebel Web Templates.
• Experience in using Siebel Open UI specific classes and Methods.
• Experience working on Siebel Test Automation is an asset

Report Development Skills - 35%

• Experience in HTML 5, Cascading Style Sheet, JQuery and JavaScript
• Experience in OBIEE and PowerBI report development and testing
• Working knowledge of Open UI Concepts-PM, PR, Manifest File and Mapping files

Soft Skills- 20%

• Strong communication skills; both written and verbal
• Ability to develop and present new ideas and conceptualize new approaches and solutions
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
• Demonstrated ability to work with functional and technical teams Demonstrated ability to participate in a large teams and work closely with other individual team members
• Proven analytical skills and systematic problem solving
• Strong ability to work under pressure, work with aggressive time lines, and be adaptive to change
• Displays problem solving and analytical skills, using them to resolve technical problems

Public Sector Experience- 5%

• Experience with Siebel modules such as Public Sector CRM, Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public Sector eService would be an asset
• Experience with Transfer Payments would be an asset.