Position Title: Dispatch Assistant

Division: Da-Lee Dust Control

Location: 491 Macewan St, Goderich, ON N7A 4M1

Compensation: $18.00 - $19.00 per hour

Employment Type: Full-time, Contract from April August

Company Overview

This position offers an exciting opportunity to contribute to the growth and success of Da-Lee Group, a family-owned company with over 50 years of industry leadership. Based in Stoney Creek, Ontario, we specialize in premium products and services, including dust control, winter de-icing, pavement repair, and waste management, all driven by a commitment to excellence, sustainability and operational efficiency.

We are proud to have recently earned the Great Place To Work certification, highlighting our dedication to fostering a supportive and inclusive workplace. At Da-Lee, we prioritize employee growth through advanced learning and development software, empowering our team to excel and achieve their career goals.

Following a recapitalization with Alphi Capital, Da-Lee Group is poised for continued growth in dust control services and environmental solutions. If youre a motivated professional seeking a dynamic career in an organization that values innovation and employee success, we encourage you to apply!

Position Summary

The Dispatch Assistant, reporting directly to Dispatch, has a crucial role in ensuring the smooth operation of the company's dust control services during the height of dust control season by handling essential administrative tasks such as creating bills of lading, processing a portion of payroll, and coordinating with drivers and brokers.

Position Responsibilities

• Create and process bills of lading for shipments.
• Assist with payroll administration, including tracking hours and processing relevant documents.
• Answer phones and coordinate with drivers, brokers, and clients to ensure smooth operations.
• Work on-site in Goderich, sharing office space with other team members.
• Maintain accurate documentation and organize files using Microsoft Office, phone systems, and FileMaker software.
• Provide general administrative support to help streamline daily operations.
• Respond to inquiries from clients, brokers, and internal staff professionally and efficiently.
• Ensure proper communication between departments, facilitating the flow of critical information.
• Other duties as assigned.

Position Qualifications & Specifications

• Currently enrolled in a university or college program (preferred, but not required).
• Strong computer and typing skills experience with Microsoft Office (Word, Excel, Outlook) is an asset.
• Excellent written and verbal communication skills to interact with drivers, brokers, and internal teams.
• Strong attention to detail for accurate data entry, documentation, and billing.
• Ability to multi-task and prioritize in a dynamic office environment.
• Self-motivated with the ability to work independently and as part of a team.
• No prior experience required willingness to learn and adapt is key!

Work Environment and Schedule

• On-site in Goderich, ON.
• Monday to Friday, 8:00 AM - 4:00 PM or 8:30 AM - 4:30 PM (with occasional Saturday shifts as needed).
• Contract position flexible for students looking to gain professional experience.
• Perfect for first-year university students looking for annual recurring work, but open to all applicants.

This position is an excellent opportunity for students looking to gain hands-on administrative experience in a professional setting while developing essential skills for a future career in business, administration, or operations. It provides a solid foundation in office management, logistics coordination, and customer communication, all of which are valuable in a wide range of industries. With opportunities to work alongside experienced professionals, learn industry-specific software, and contribute to the efficiency of a growing company, this role serves as a stepping stone for students eager to build their careers in administration and business management.

Da-Lee Group provides equal employment opportunities (EEO), and we welcome candidates from all abilities and backgrounds. We are compliant with AODA legislation and will comply with the accessibility needs of our candidates. Please indicate if you require any accommodations throughout the hiring process.