#OperationsSupervisor

We are seeking an experienced and dynamic Operations Supervisor to join our team. This role is pivotal in overseeing multiple departments and ensuring seamless collaboration between on-site and remote teams, with a focus on improving operational efficiency and enhancing customer satisfaction.

Key Responsibilities

Team Leadership & Coordination

• Supervise and support Project Managers, Installers, Service Technicians, and the Service Coordinator.
  
• Coordinate team efforts to ensure efficient project planning, resource allocation, and timely execution.
  
• Provide guidance on operational priorities while fostering a collaborative work environment.
  

Operational Oversight

• Manage processes related to upselling services, scheduling measurements, and general operational planning.
  
• Collaborate with the Operations Manager to establish and monitor departmental goals, ensuring alignment with broader business objectives.
  
• Work closely with the On-Site Supervisor (OSS) to address any on-site issues requiring high-level intervention.
  

Customer & Project Coordination

• Oversee the scheduling and management of installations, ensuring smooth communication between customers, office staff, and field teams.
  
• Implement improvements to enhance the customer experience and resolve issues proactively.
  
• Ensure that all post-installation processes (excluding on-site troubleshooting) are efficiently handled by the team.
  

Problem-Solving & Continuous Improvement

• Identify and resolve bottlenecks in workflows, focusing on long-term operational improvements.
  
• Develop and refine procedures to enhance efficiency across departments and reduce inefficiencies.
  

Documentation & Reporting

• Maintain accurate and thorough records of all projects, team activities, and customer interactions.
  
• Provide regular reports to the Operations Manager, highlighting successes and areas for improvement.
  

What We're Looking For

• Experience: Minimum 1-2 years in a supervisory or management role, preferably within the construction, home improvement, or windows and doors industry.
  
• Skills: Exceptional communication, organizational, and leadership abilities.
  
• Problem-Solving: Strong analytical mindset with a focus on real-time solutions.
  
• Teamwork: Proven ability to collaborate effectively across departments.
  
• Adaptability: Thrives in a fast-paced environment with changing priorities.
  

What We Offer

• Competitive Compensation: Reflective of your skills, experience, and contributions.
  
• Career Growth: Opportunities to advance within a growing company that values leadership and initiative.
  
• Supportive Team Environment: Work with a dedicated team committed to operational excellence and customer satisfaction.
  
• Comprehensive Training: Tools and resources to set you up for success in this critical role.
  

Job Details:

• Job Type: Full-time
  
• Pay: From $52,000 per year to start
  
• Schedule: Monday to Friday, weekends as needed
  
• Work Location: In-person
  

#OperationsSupervisor

We are seeking an experienced and dynamic Operations Supervisor to join our team. This role is pivotal in overseeing multiple departments and ensuring seamless collaboration between on-site and remote teams, with a focus on improving operational efficiency and enhancing customer satisfaction.

Key Responsibilities

Team Leadership & Coordination

• Supervise and support Project Managers, Installers, Service Technicians, and the Service Coordinator.
  
• Coordinate team efforts to ensure efficient project planning, resource allocation, and timely execution.
  
• Provide guidance on operational priorities while fostering a collaborative work environment.
  

Operational Oversight

• Manage processes related to upselling services, scheduling measurements, and general operational planning.
  
• Collaborate with the Operations Manager to establish and monitor departmental goals, ensuring alignment with broader business objectives.
  
• Work closely with the On-Site Supervisor (OSS) to address any on-site issues requiring high-level intervention.
  

Customer & Project Coordination

• Oversee the scheduling and management of installations, ensuring smooth communication between customers, office staff, and field teams.
  
• Implement improvements to enhance the customer experience and resolve issues proactively.
  
• Ensure that all post-installation processes (excluding on-site troubleshooting) are efficiently handled by the team.
  

Problem-Solving & Continuous Improvement

• Identify and resolve bottlenecks in workflows, focusing on long-term operational improvements.
  
• Develop and refine procedures to enhance efficiency across departments and reduce inefficiencies.
  

Documentation & Reporting

• Maintain accurate and thorough records of all projects, team activities, and customer interactions.
  
• Provide regular reports to the Operations Manager, highlighting successes and areas for improvement.
  

What We're Looking For

• Experience: Minimum 1-2 years in a supervisory or management role, preferably within the construction, home improvement, or windows and doors industry.
  
• Skills: Exceptional communication, organizational, and leadership abilities.
  
• Problem-Solving: Strong analytical mindset with a focus on real-time solutions.
  
• Teamwork: Proven ability to collaborate effectively across departments.
  
• Adaptability: Thrives in a fast-paced environment with changing priorities.
  

What We Offer

• Competitive Compensation: Reflective of your skills, experience, and contributions.
  
• Career Growth: Opportunities to advance within a growing company that values leadership and initiative.
  
• Supportive Team Environment: Work with a dedicated team committed to operational excellence and customer satisfaction.
  
• Comprehensive Training: Tools and resources to set you up for success in this critical role.
  

Job Details:

• Job Type: Full-time
  
• Pay: From $52,000 per year to start
  
• Schedule: Monday to Friday, weekends as needed
  
• Work Location: In-person
  

#OperationsSupervisor

We are seeking an experienced and dynamic Operations Supervisor to join our team. This role is pivotal in overseeing multiple departments and ensuring seamless collaboration between on-site and remote teams, with a focus on improving operational efficiency and enhancing customer satisfaction.

Key Responsibilities

Team Leadership & Coordination

• Supervise and support Project Managers, Installers, Service Technicians, and the Service Coordinator.
  
• Coordinate team efforts to ensure efficient project planning, resource allocation, and timely execution.
  
• Provide guidance on operational priorities while fostering a collaborative work environment.
  

Operational Oversight

• Manage processes related to upselling services, scheduling measurements, and general operational planning.
  
• Collaborate with the Operations Manager to establish and monitor departmental goals, ensuring alignment with broader business objectives.
  
• Work closely with the On-Site Supervisor (OSS) to address any on-site issues requiring high-level intervention.
  

Customer & Project Coordination

• Oversee the scheduling and management of installations, ensuring smooth communication between customers, office staff, and field teams.
  
• Implement improvements to enhance the customer experience and resolve issues proactively.
  
• Ensure that all post-installation processes (excluding on-site troubleshooting) are efficiently handled by the team.
  

Problem-Solving & Continuous Improvement

• Identify and resolve bottlenecks in workflows, focusing on long-term operational improvements.
  
• Develop and refine procedures to enhance efficiency across departments and reduce inefficiencies.
  

Documentation & Reporting

• Maintain accurate and thorough records of all projects, team activities, and customer interactions.
  
• Provide regular reports to the Operations Manager, highlighting successes and areas for improvement.
  

What We're Looking For

• Experience: Minimum 1-2 years in a supervisory or management role, preferably within the construction, home improvement, or windows and doors industry.
  
• Skills: Exceptional communication, organizational, and leadership abilities.
  
• Problem-Solving: Strong analytical mindset with a focus on real-time solutions.
  
• Teamwork: Proven ability to collaborate effectively across departments.
  
• Adaptability: Thrives in a fast-paced environment with changing priorities.
  

What We Offer

• Competitive Compensation: Reflective of your skills, experience, and contributions.
  
• Career Growth: Opportunities to advance within a growing company that values leadership and initiative.
  
• Supportive Team Environment: Work with a dedicated team committed to operational excellence and customer satisfaction.
  
• Comprehensive Training: Tools and resources to set you up for success in this critical role.
  

Job Details:

• Job Type: Full-time
  
• Pay: From $52,000 per year to start
  
• Schedule: Monday to Friday, weekends as needed
  
• Work Location: In-person