At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Division: Career and Youth Services

Program: YLM

Employment Type:Permanent Full-Time (35 hours per week)

Number of Positions: 1

Job Summary:

The AO provides front-line support services to the Youth Leadership Millennium (YLM) and assists with the administrative functions of the program. The AO will be responsible for processing all purchases and financial records, organizing and maintaining up to date records, organizing and taking meeting minutes, and compiling data and reports.

Reports to: Program Manager

Key Duties & Responsibilities:

• Provides administrative support in keeping office records, maintaining participants files, and compiling statistics and reports.

• Handles invoices, prepares purchase orders, and processes payments on for the program.

• Creates and generates content to post on social media platforms (Facebook and Instagram), and manages advertisements payments as required.

• Provides administrative support to staff and clients.

• Compiles risk assessments and helps coordinate with external vendors regarding field trips, volunteer trips, or training.

• Maintains office inventory, such as program supplies and cleaning supplies.

• Performs reception duties, such as responding to inquiries made in person or by phone.

• Registers applicants and confirms appointments for information sessions and workshops.

• Assists in the development of flyers, brochures, and other marketing materials to promote the program and youth program activities.

• Assists in marketing the program to referring agencies, external community partners, and the general public.

• Compiles project statistics and aggregates data.

• Maintains the recordkeeping of both electronic and physical files.

• Document necessary data and communicate with co-workers about new resources.

• Supports PQI peer reviewing regarding co-workers paperwork alignment with expected requirements.

• Assists the Program Manager with reconciling monthly, quarterly, and annual financial statements.

• Organizes special events, including venue bookings, creating agendas, confirming attendees, purchasing decorations, and ordering refreshments.

• Supports program staff with various duties, including booking interviews, gathering evaluation survey feedback, and arranging meetings.

• Provides staff training on updated administrative procedures as necessary.

• Helps Program Manager with onboarding of new staff and supporting staffs needs.

• Represents S.U.C.C.E.S.S. at various networking meetings.

• Performs other related tasks as assigned by Program Manager or Program Director.

Education, Training and Experience:

• Diploma/Certificate in Accounting/Finance, Business or related fields

• Minimum 1 year experience in the non-profit sector

• A combination of relevant education and experience may be considered

• Experience in program marketing and promotion

• Experience in working with immigrants, newcomers, and refugees

• Experience in working with underserved youth or vulnerable youth
• Experience with administrative systems development and implementation

Job Skills & Abilities:

• Excellent verbal and written communication skills

• Ability to communicate in multiple language is an asset

• Ability to maintain accurate records and prioritize tasks

• Ability to take initiative and multi-task

• Ability to deal effectively with cultural differences and various barriers experienced by youth

• Excellent computer skills in MS suite (i.e. Word, Excel, Access, PowerPoint, Outlook, and Teams), social media, and internet applications

• Excellent intercultural skills

• Excellent interpersonal skills

• Excellent organizational skills

Additional Information:

• Criminal Record Check Required
  
• Ability to work occasionally on weekends and evenings as required

About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xmkym (Musqueam), Swxw7mesh (Squamish), and Sllwta/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

At S.U.C.C.E.S.S., we take care of our communities and our people!

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:

• paid time off monthly wellness days (up to 12 days per year)
• additional agency holidays (2 additional statutory holidays)
• 3 weeks annual vacation (starting) and up to 6 weeks (maximum)
• company-funded pension (GRRSP)
• extended health & dental plan
• employee & family assistance programs
• access to wellness programs (such as subscription to Headspace) , and more

S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.

Interested candidates please apply by 11:59pm January 17 2025

While we appreciate all applications, only those selected for an interview will be contacted.