About Us
At Capura Hall, we specialize in creating exceptional experiences through meaningful client relationships. Based in Halifax, NS, our mission is to connect with clients on a deeper level to deliver tailored solutions that drive results. Join a company where innovation, collaboration, and growth thrive.
Job DescriptionJob Description
We are seeking a dedicated and personable Client Relationship Representative to join our dynamic team. In this role, you will act as the primary point of contact for our clients, ensuring their needs are met with professionalism and care. You will build lasting relationships, identify opportunities for improvement, and contribute to the success of our organization.
Job Type: Full-time
Responsibilities
- Serve as the main liaison between the company and its clients.
- Build and maintain strong, long-lasting client relationships.
- Understand client needs and provide tailored solutions to meet their goals.
- Handle client inquiries promptly and professionally.
- Collaborate with internal teams to ensure seamless service delivery.
- Proactively identify opportunities to enhance client satisfaction and loyalty.
- Prepare and deliver detailed reports on client interactions and feedback.
Skills & Qualifications
- Strong interpersonal and communication skills.
- Ability to manage multiple tasks and prioritize effectively.
- Detail-oriented with excellent organizational skills.
- Proven problem-solving and decision-making abilities.
- Prior experience in client relations or customer service is an asset.
- Proficiency in MS Office Suite.
Additional Information
Benefits
- Competitive salary ranging from $48,000 to $60,000 per year.
- Opportunities for professional growth and career advancement.
- Supportive and inclusive work environment.
- Comprehensive training to set you up for success.