Company Description

Assent is the leading solution for supply chain sustainability tailored for the world's top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.

We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone.

Our journey from $5 million to US$100M ARR in just eight years has been marked by significant growth and achievements. With our $350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission.

Hybrid Work Model

At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, and Amsterdam, you can expect to come into the office at least one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month.

Job Description

The Director, Product Management – Data, AI & Platform is a visionary leader driving Assent's innovation and market leadership through AI/ML and data strategies. This high-visibility role defines and executes our data-driven vision, develops foundational platform capabilities, and leads transformative initiatives that deliver measurable business impact. By aligning data, AI, and platform efforts, you will fuel innovation, streamline operations, and strengthen Assent's industry position. Combining technical expertise, strategic thinking, and exceptional interpersonal skills, you will inspire teams, build lasting relationships, and lead with sound judgment, empathy, and professionalism.

Data & AI Leadership

• Develop and execute Assent's solution data and AI strategy, identifying high-value opportunities and aligning them to business objectives.

• Represent Assent's data and AI strategy to both internal leadership and external customers, incorporating their feedback to refine initiatives and secure alignment and buy-in across stakeholders.

• Partner with the appropriate delivery teams to create workflows for identifying, ingesting, and managing high-value supply chain data.

• Prioritize and oversee the delivery of AI-driven features such as automation, predictive insights, analytics, and recommendations that solve customer challenges.

• Establish clear metrics and frameworks to measure the impact of data and AI initiatives, ensuring accountability and measurable success.

• Collaborate with Data Science and Engineering team to ensure that AI models and insights are explainable, transparent, and actionable for end users.

• Where appropriate, in collaboration with sales, marketing and customer success, establish go-to-market (GTM) strategy for new products, including pricing, positioning and growth plans.

Platform Leadership

• Oversee Product Managers responsible for platform components critical to the B2B SaaS platform:

  • Master Data Management: Enable consistent, high-quality ‘source-of-truth' data across the platform.

  • Entity Resolution: Develop capabilities to match, deduplicate, and consolidate data entities for enhanced data integrity and usability

  • Integrations: Design and manage the strategy & implementation of scalable APIs and integration options to seamlessly connect the platform with external systems and customer workflows

  • Messaging & Communications: Build scalable, automated, and customizable messaging and notification workflows.

  • Asynchronous Workflows: Design reliable and intuitive tools for complex, asynchronous processes.

  • Data Loading Tools: Improve platform capabilities for ingesting, managing, and validating large-scale supply chain data.

  • Reporting, data management & Analytics: Drive the creation of robust, scalable reporting & data management features that deliver actionable insights.

• Align platform strategy with the data and AI roadmap to ensure the seamless integration of capabilities.

• Champion performance, scalability, and usability for all platform components to meet customer and organizational needs.

Team Leadership

• Recruit, train, and retain a high-performing team of Product Managers focused on data, AI, and platform components.

• Set team goals, define success metrics, and coach Product Managers to achieve outcomes aligned with the product strategy.

• Foster a culture of continuous learning, improvement, and innovation by introducing best practices, facilitating knowledge sharing, supporting professional development, and promoting user-centered product development.

Operational Excellence

• Develop and implement processes for efficient delivery of data, AI, and platform product initiatives.

• Identify risks across data sourcing, AI models, and platform components, creating proactive mitigation strategies.

• Define and track product success metrics, ensuring visibility into business impact and value creation.

• Contribute to the maturity and evolution of Assent's product management practice, driving the adoption of world-class standards, tools, and methodologies to enhance effectiveness and efficiency.

Customer-Centric Innovation

• Work closely with cross-functional teams (Services, Go To Market Teams, Subject Matter Experts) to define AI use cases and platform improvements that drive customer success.

• Ensure that AI-driven insights and platform capabilities deliver measurable business value and exceptional user experiences.

• Lead the development of features that simplify complex workflows, improve operational efficiency, and enable data-driven decision-making.

Qualifications

We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications:

• 15+ years of experience in product management, particularly in B2B SaaS environments.

• 10+ years of leadership experience with responsibility for team development and product delivery.

• Proven experience driving data and AI strategies, including data sourcing, quality management, and AI-driven product capabilities.

• Strong background managing platform components such as master data management, messaging/notifications, workflows, and analytics.

• Deep understanding of AI/ML models, including experience operationalizing explainable and transparent AI.

• Exceptional skills in data management and integrating scalable, reliable platform tools.

• Proven ability to collaborate cross-functionally with Services, Engineering, and Data Science teams to deliver integrated solutions.

• Demonstrated expertise in setting and measuring product success metrics to ensure business impact.

• Excellent communication, interpersonal, and influencing skills to drive alignment across stakeholders

• High emotional intelligence, sound judgment, and the ability to thrive in a fast-paced, scaling organization.

• Strong understanding of databases, asynchronous workflows, and software development principles

Additional Information

Life at Assent

Wellness: We believe that you and your family's well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

Financial Benefits: It's not all about the money – well, it's a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact [email protected] and we will be happy to help.