Role : AWS Connect developer

Location : Toronto, ON(Hybrid)

Duration : long-term contract

We are seeking an enthusiastic applicant to join our team and play a key role in the successful implementation and support of AWS Connect and Contact Center modernization initiatives.
Responsibilities
Collaborating with Product and Technology teams to craft architecture that enables business and technology vision.
Designing for both functional and non-functional qualities, including availability, resiliency, security, privacy, etc.
Assisting the business in the scoping and planning of upcoming initiatives and roadmap items
Participating in or leading in producing conceptual, solution, and component-level architectures and associated artifacts.
Reviewing, advising, and providing feedback on architectures produced within and outside the team
Business Process modeling and developing data driven solutions
Pragmatic modernization and leading the end to end solution design and architecture for key company initiatives.
Developing reference architecture and reference implementation patterns
Mentoring and growing other technologists within the firm
Contributing to or leading definition of standards, guidance, and points-of-view that enable engineers to thrive and cross-enterprise thinking to become the norm.
Helping to develop new and revising governance processes to ensure alignment of a diverse set of technology projects with the enterprise target state vision.
Presenting architecture and innovative ideas to executive leadership for the purposes of alignment and key decision making
Connecting your business and technical insights to develop innovative proposals for evolving platforms, introducing new products or capabilities, or improving processes that benefit the firm or its customers.
What we are looking for
A minimum of 3 years of core programming experience in an enterprise environment utilizing Java
Experience with AWS Connect and Contact Center modernization software engineering
Demonstrated experience in designing, coding, testing, and supporting multiple AWS Connect implementations.
Practical experience with integrating AWS Connect and Salesforce CTI.
Experience in designing and implementing Framework and API / Service Layer such as NodeJS, Spring Boot (Rest Template, Feign Client, Zuul, Sleuth/Zipkin, Hystrix and Maven), Swagger, Stoplight.io, Node/Express.
Proficiency with AWS native services that integrate with AWS Connect, including EC2, S3, Cloudwatch, Autoscaling, Lambda, Lex, Polly, Kinesis, RDS, Contact Lens, Contact Control Panel (CCP). and DynamoDB.
Experience in Cloud PaaS and microservice architectures in Kubernetes and AWS
Solid understanding of security protocols such as Oauth2, AuthN/AuthZ.
Experience implementing multi-factor authentication, single sign-on and Identity management.
Experience implementing Infrastructure as Code (IaC) and configuration management tools such as AWS CloudFormation, AWS CDK, Ansible, Chef, and Terraform.
Understanding of the AWS Well-Architected Framework and experience establishing new AWS environments or modifying existing ones to align with AWS WAF.
Knowledge of TekVision or Cyara automated testing of call flows and call experience.
Knowledge in SonarQube, Fortify and Snyk
Experience in Agile scrum methodologies and experience of working in an Agile team
Nice to have: Experienced in grasping high level solution architecture and with API engineering and integration

Thanks & regards,

Neelam uday babu

Apptoza Inc.

Phone: (647)-953-1630 Ext 4630

Email: [email protected]