We're growing! And looking to welcome a passionate, driven, and enthusiastic individual to join our team for the position of Community Manager located in Guelph, ON! This full-time position is ideal for someone who has an interest in bettering the community they live in.
What you'll be doing:

• Provide exceptional customer service by promptly responding to all tenant concerns, complaints, inquiries, and requests within 24 hours, always with a smile and a positive attitude.
• Thoroughly complete all necessary paperwork (applications, leases, etc.) and move-in & move out inspections.
• Maintain fire logbooks in accordance with Skyline standards, perform regular inspections, update fire safety plan as required, and keep diligent records.
• Reviewing rent roll, and receivables, and communicating discrepancies, collecting/depositing rent, and accurately maintaining related records and receipts.
• Work to implement community programs and develop relationships with various community outreach programs.
• Contributing to operational excellence through tasks being completed within Skyline standards and in line with all applicable legislation including Occupational Health and Safety Act, Residential Tenancies Act, and the Human Rights Code.

• Excellent communication and organizational skills required.
• Ability to troubleshoot and problem solve effectively.
• Exceptional administrative skills.
• Ability to work independently as well as with a team.
• Proficiency in utilizing technology, including Outlook, Microsoft Teams, Excel, Word, and other software-based programs/applications.
• Knowledge of the Residential Tenancy Act and Landlord and Tenant Board guidelines and processes.
• Post-secondary education in Business Administration, Hospitality, Sales, or related field required.
• Two (2) years work related experience.
• Previous experience in sales and/or customer service is considered an asset

• Providing great customer service is something you thrive on.
• Being a part of a community has always been your dream.
• Ability to multi-task and remain detail oriented.
• Ability to work independently as well as with a team.
• Working for a growing company that supports environmental stewardship and social responsibilities is a must for you. Learn more about our sustainability commitments here.
• Skyline offers competitive pay, benefits, paid volunteer day, on-going training, growth potential and so much more!

*Please note that all Skyline buildings, apartment units, and premises are smoke free, with the exception of a designated outdoor smoking area*
Apply Online: skylinegroupofcompanies.ca/careers #Beaskyliner
Skyline Living is a part of the Skyline Group of Companies, which oversees real estate investment, development, asset management and property management interests. Skyline Living is an award-winning industry leader and we strive to create and maintain thriving, vibrant communities for our residents, employees, and the neighbourhoods. Our workplace culture empowers staff at all levels of Skyline to become involved in supporting and building vibrant communities.

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