POSITION SUMMARY

The Assistant General Manager, reporting to the General Manager, support daily resort operations, strategic planning, and team management to ensure efficient and profitable operations. This role includes oversight of administrative, financial, and project management functions.

KEY RESPONSIBILITIES

The key responsibilities of the position include but are not limited to:

Financial and Strategic Oversight:

• Analyze financial reports, oversee forecasting, and revenue management.
• Plan and manage capital and major resort projects.
• Develop and maintain a 5-year investment strategy.
• Conduct periodic financial reviews to identify efficiencies.

Project Management:

• Oversee resort projects such as renovations, property improvements, and staff accommodations.
• Monitor and manage project timelines, budgets, risks, and documentation.
• Collaborate with stakeholders and ensure effective communication to resolve issues.
• Assess and implement project changes and strategies.

Facility and Operational Improvements:

• Review and upgrade in-room amenities, artwork, and building renovations.
• Enhance property grounds and back-end service areas.
• Ensure practices align with environmental responsibility and sustainability goals.

Administrative Responsibilities:

• Provide support for policy creation, contract reviews, and procedure updates.
• Assist with operating budgets and the foreign worker program to ensure workforce continuity.
• Conduct annual insurance reviews (cyber & property).

Stakeholder Collaboration:

• Work with resort stakeholders on long-term facility planning.
• Support new development projects, such as room additions and guest facilities.

QUALIFICATIONS & TECHNICAL EXPERIENCE

• Minimum of five years or more direct experience in Hospitality, Hotel, or Business management.
• Project Management experience required.
• Post-secondary education in Hospitality or Business required.
• Possess a strong understanding of accounting principles and financial reporting.
• High level of accountability, accuracy, and efficiency.
• Exceptional communication skills both verbally and written work (English).
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Proficient in Google Suite.