Canadian Tire Lake Bayers Lake – Store 465

Logistics Manager

This high profile and growth-oriented Halifax store has a constructive and goal-oriented culture for the staff. Management is focused on building a high-performance team that strives for being productive and efficient in all routines, projects and customer service. The vision and culture are to have a team that truly values coaching and execution of best practices and to become recognized amongst the best in retail operations, productivity, and customer service. The store places a focus on health & safety and our culture is fully committed to attract, retain and develop excellent employees and promoting from within. Goal-oriented individuals interested in an exciting retail career that supports their development and have a great work ethic and habits combined with a positive attitude should apply.

Summary

As a member of the store's Management Team, the Logistics Manager contributes to the success of the store by communicating the business objectives of the Dealer/GM to his/her team. The Logistics Manager is responsible for managing and leading the Warehouse/Receiving, Promo and Filling teams. Providing high quality execution and service through the efficient flow of merchandise from the back door to the customer and managing the weekly execution of in-store promotions (labelled, full, and impactful) and ensuring that the feature area(s) have a combination of seasonally relevant and 300 deal merchandise, in store specials, impulse items and regular merchandise.

Responsibilities and Tasks

Leadership

• Solid planning and communication skills.
• Holds team members accountable for providing an excellent coaching environment for best practices and leads by example.
• Implements and follows store policies and procedures that delivers productivity & efficiency.
• Constantly reinforces the need to prioritize projects and sets up realistic expectations on projects and tasks.
• Works collaboratively as a team with all departments to understand how the warehouse could better help to provide excellent execution.
• Ensures that the warehouse team manages a well-organized warehouse focused on health and safety and productivity.

Operations

• Maintains quality Warehouse & Receiving, through daily inspections and ensuring all store audit performances requirements are met within the warehouse. Capable of using the corporate system tools and best practice initiatives, reports and fast find system to manage a well-run Logistics team.
• Maintains standards, through daily inspections and ensuring all store audit performance requirements are met in the department (e.g., number of holes, labels, top shelf storage, rain check posted for out-of-stock items, deadlines of seasonal changeovers, cleanliness, facing, fixtures are stored away when not in use, etc.).
• Monitors and improves the productivity of the warehouse, promo and filling team through strong leadership, motivation and team building.
• Consistently follows up on work and projects on the floor and in the warehouse in order to measure progress, while being visible and available for team members and customers.
• Keeps abreast of upcoming promotions (i.e., deal letter, flyer, etc.) and plans resources and timelines accordingly for the maintenance of the feature areas within the store budget.
• Develops and maintains a weekly plan for current and upcoming deals and advises the Management Team of the promotional plans.
• Executes the weekly deals and ensures the promotional items are placed and priced appropriately in the feature areas.
• Advises appropriate personnel of any products that may require special pricing for sell after the deal.
• Communicates any product shortages prior to the deal to Dealer/General Manager/Buyer.
• Identifies location of all promotional products in the feature area for all staff and marks location on a flyer.
• Ensures that all feature areas are topped up, faced and ready for business before the store closes.
• Manages the sell through of 99 and 199 products, in store specials, FMA products and products in the “AS IS” program.
• Manages and maintains deal bunk area (warehouse), ensuring all products are displayed on the retail floor.
• Manages the feature ends, side panels and platform displays by replenishing as required to maximize sales and profits.
• Provides support to cashiers and customer service representatives for cash pick-ups, cash closing, warranties, returns, guarantees, etc.
• Builds and maintains rapport with internal and external customers or vendors, as required.
• Communicates and ensures compliance with company, store and department policies, as well as health and safety programs and regulations.
• Maintains and promotes safety and security procedures and ensures team member compliance with those procedures.
• Participates in training and ensures team member training is completed on time, as required (including Canadian Tire University training).
• Assists in selecting and orientating new employees, store opening and closing responsibilities as part of the management rotation.
• Organizes and conducts regular team meetings and actively participates in store management meetings.
• Manages the safe and efficient delivery, storage and placement of merchandise from the truck into the warehouse and/or onto the retail floor.
• Completes other tasks, as required

Potential Career Opportunities

• Next levels: Other Department Manager role, Store Manager and General Manager.
• Other retail, customer service and management opportunities in a large network of more than 485 Canadian Tire stores across the country.
• Career opportunities across the larger Canadian Tire family (Canadian Tire Petroleum, PartSource, Mark's, FGL Sports Ltd, Canadian Tire Corporation Limited and Canadian Tire Financial Services).

Physical Demands and Working Conditions

In compliance with the store's Health and Safety Policies and Procedures:

• Standing/walking for 8 hours.
• Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from “light” to “heavy”.
• Lifting and turning repeatedly throughout the shift.
• Lifting above the shoulder, from floor to shoulder and floor to waist.
• Walking and carrying at the same time and pushing/pulling as required.
• Twisting, turning, reaching and working above shoulder level.