The Company

Merchant Growth is Canadas leading fintech provider of credit to small businesses. The company differentiates itself through a proprietary, technology-driven application process, advanced underwriting, and a highly focused servicing process. Our mission is to bring the most convenient and accessible financing experience to Canadian business owners.

We care about growing strong and capable teams with creative, collaborative people. Your peers at Merchant Growth have diverse backgrounds, skill sets, and experiences but share an established track record of driving significant business growth.

The company is seeking a high-performing and motivated full-time Executive Assistant. If youre looking to join a company poised for continued significant growth over the next few years, where youll have an immediate impact on the business and team, this may be the perfect role for you. You will also have the opportunity to work with and learn from one of the strongest leadership teams in the industry, with a track record of successfully scaling teams and impacting rapid organizational growth.

The Role

We are seeking a highly organized, proactive, and detail-oriented Executive Assistant to provide comprehensive support primarily to the CEO. This individual will play a pivotal role in managing executive workflows, ensuring operational efficiency, and serving as a reliable partner in achieving strategic objectives. The position will require a confident and reliable individual with the ability to manage multiple tasks and adapt to changing priorities.

Main Functions

Administrative Support:

• Manage complex calendars, coordinate meetings, and handle scheduling conflicts.
• Screen and prioritize email communications, phone calls, and correspondence.
• Prepare high-quality presentations, reports, and briefing documents.

Operational Coordination

• Liaise with internal teams (product, support, legal, finance) and external stakeholders, including investors, regulators, and partners.
• Coordinate travel arrangements, including flights, accommodations, and itineraries.
• Oversee preparation for meetings, ensuring all materials are ready in advance.

Project Management:

• Track progress on key initiatives and ensure timely follow-ups.
• Assist in research and data collection for strategic projects and presentations.
• Maintain a structured approach to prioritizing multiple projects simultaneously.

Confidentiality & Discretion

• Handle sensitive company and personal information with the utmost confidentiality.
• Support the preparation of confidential materials for board meetings and investor relations.

Office Management (as needed)

• Act as a point of contact for office operations, including supplies and facilities management.
• Help streamline administrative processes and workflows to improve efficiency.

Event Planning:

• Coordinate company events (in-person and virtual), such as monthly virtual Lunch & Learns, regional holiday dinners, annual company-wide party, and social initiatives.

Required Experience, Knowledge, and Skills:

• 5+ years of experience as an Executive Assistant, preferably in a high-growth startup or fintech environment.
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint), Slack and Google Apps.
• Strong attention to detail and analytical capabilities.
• Excellent written and verbal communication skills ability to draft professional correspondence and presentations.
• Proven ability to handle competing priorities and meet deadlines in a dynamic, fast-paced environment.

What We Offer:

• An exciting position with a leading Canadian fintech company.
• A remote workplace with an option to work in office (we are in Gastown).
• Competitive salary.
• Comprehensive group health benefits (Life, AD&D, Extended Health & Dental and Travel Insurance).
• Company-wide monthly Lunch and Learns and team events.
• A collaborative team environment.
• Education and learning benefits.

We thank all applicants for their interest; however, only selected candidates for further consideration will be contacted.