Posting Closes: January 2, 2025 4:30 pm MST

Employment Status: Full-time; permanent

Servus Credit Union is Alberta's largest member-owned credit union, known for building strong, resilient communities by helping our members feel good about their money. One of Canada's Best Managed Companies for 20 consecutive years and ranked as one of the top banks in Canada on Forbes World's Best Banks list for two years in a row, we are a team of smart, gutsy, and driven individuals.

We are looking for a Relationship Manager to join our Business Banking team in Medicine Hat!

(will hire as either Relationship Manager or Senior Relationship Manager depending on experience and qualifications)

Reporting to the Market Director, your primary goal is to deliver personalized advice to commercial and agriculture members. As a Relationship Manager, you'll manage a portfolio of commercial loans and deposits and be accountable for sales, service and growth of that portfolio. Using your commercial and agriculture experience, you will cultivate strong working relationships with potential and existing members, the retail branch network, local business owners, and members of the professional community.

More specifically, the scope of your responsibilities will include, but are not limited to:

• Developing and maintaining effective sales and marketing efforts to maximize Small Business and Commercial Loan growth, deposit growth and sales of peripheral products to help our members succeed in business
• Proactively building relationships with existing and future members
• Staying up to date on lending and deposit services, products, policies, and legislation
• Maximizing our existing portfolio including loan and deposit growth
• Developing and submitting renewal applications
• Recommending rates within discretionary limits and approving loans within lending authority
• Evaluating requests on the basis of policy, risk, and profitability

Requirements

Experience and Education:

• Minimum of 5 years of progressive lending and Commercial Banking experience
• Demonstrated ability in all facets of credit granting and sales of Business Banking products over a three to seven year period
• Business Banking experience including business development, underwriting, compliance, and a basic knowledge of portfolio management
• Experience working and developing relationships with members, potential members, influential community people and employees
• University degree in a business discipline or sufficient experience in lieu of education

Most importantly, we are looking for candidates with a passion for helping our members and businesses succeed. If you are a driven lender looking for long-term career growth, then we encourage you to apply!

Benefits

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

• Training & Development Opportunities
• Career Advancement Potential
• Flexible work options
• Competitive Compensation including performance-based incentive pay
• Meaningful work towards individual and corporate goals
• Opportunities to get involved and give back through an employee volunteer program

For information about these benefits and more, click here.

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the services we provide … with a few additional perks!

What happens next?

Only those applicants selected for an interview will be contacted. Should you require any accommodations during the hiring process, please advise us at that time.

Discover a sense of belonging amongst a team of unique, authentic individuals working together to reimagine financial fitness. We value and celebrate the richness that diverse backgrounds and experiences bring to our community. Your skills, passion, and curiosity may find a sense of belonging at Servus, so even if you don't check every box we encourage you to apply!

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