Tagline:

Support our Operations processes as Intellijoint continues to grow!

Type of Position:

Full-time (In-Person)

Location:

Kitchener, ON

Benefits:

RRSP with employer match, health benefits (effective day-1!), wellness benefit, learning & development opportunities, paid vacation, personal days, and sick days

The Company

Intellijoint Surgical develops effective and easy-to-use products to enhance surgeons' care and patients' lives. Today, Intellijoint technology lives in the operating room, helping surgeons improve implant positioning during hip and knee replacement surgeries. Our technology has been used in over 60,000 surgeries - helping us to gain real-world feedback from patients and surgeons to improve our products. We are seeking a Production Manager to join our Operations team to help bring innovative technologies to the market.

The Position

Reporting to the Director, Operations, the Production Manager has the skills and passion suited to a dynamic scaling environment. Working as part of the Operations team, the Production Manager will support the growth of the business by ensuring appropriate processes and materials are in place to successfully deliver to your customers on time with quality while managing inventory.

As a snapshot, we are looking for someone who has:

• Keen attention to detail while working with a sense of urgency to meet customer requirements

• Ability to work independently, organize, plan and prioritize

• Continuous improvement mentality, shares ideas and embraces change

• Can-do attitude where no task is too big or too small
  

Main Duties:

• Manage a team leading by example by being organized, priority-driven and planning ahead.

• Develop production processes to optimize scalability and ease of doing business with our internal and external partners.

• Manages Productions capacity, build planning and material requirements to support customer orders.

• Manages Triage of issues and engages necessary resources to resolve blockers.

• Part of the Operations team as a point of contact for ECO implementation – ensuring costs and impacts are clearly evaluated and considered.

• Support and initiate Lean Practices in 5S & 8 Wastes within Ops, and supports broader org needs as required.

• Monitoring and reporting current inventory levels of WIP & Finished Goods – establish reorder trigger levels for each part by working with Supply Chain.

• Supports organizational decision making by maintaining Production KPI's.

• Contribute to the ongoing development of other departments processes & ensure Production dependencies are considered.

• Maintaining accurate inventory data through reconciliation of inventory transactions (e.g. incoming inspection, assembly, kitting, and finished goods fulfilment).

• Maintaining all materials related records required to support ISO13485 Quality Management System

• Define and apply standard work required to ensure daily/weekly/monthly rhythm is maintained.

• Contribute to continuous improvement initiatives within the Production department

• Manage routine cycle counts, and adjusting inventory discrepancies

• Manage on-going workflow to ensure timely delivery
  

Skills and Experience to Enable Success:

• College Diploma and/or University Degree with specific focus on production, manufacturing, operations and/or logistics

• 5-7 years relevant experience in a regulated industry (5+ years in a similar role is preferred)

• 3-5 years of people management experience

• Production or inventory planning experience

• Experience implementing process improvements in a regulated, quality system (e.g. ISO), environment is preferred

• Experience working in a medical device environment (ISO 13485, FDA QSR, EU MDD/MDR, etc.) is an asset

• Methodical and precise in maintaining accurate records

• Strong database and word processing skills

• Skilled in analysis and manipulation of data

• Experience in customer order processing

• Experience with logistics (shipping and tracking orders)

• Strong communication, inter-personal and customer service skills

• Effective organizational skills with the ability to prioritize and meet timelines

• Continuous improvement mentality, shares ideas and embraces change

• Keen attention to detail while working with a sense of urgency to meet customer requirements
  

What does success look like in this role?

• Materials are available on time and with quality.

• Inventory accuracy can be relied on – no stock outs.

• Demonstrates a sense of urgency to mitigate supply risks

• Internal teams seek your advice to effectively manage engineering changes or changes in customer demand.

• Risks are clearly communicated and actioned in a timely manner.

• You are continually improving the process and improving the ease of doing business for your customers.

• You balance the needs of the business with Cost, Quality and Delivery considered.

• Order & Inventory records are maintained accurately to support decisions by Management, AP, Purchasing & Sales.
  

Why Join Us?

• It is unrealistic for us to believe we will find someone who fits this position 100%

• Strong support towards career development and growth

• Work with innovative products that can improve surgical outcomes and enhance patient's quality of life

• Be ready to innovate!

• Work alongside a highly talented and driven group of team members and colleagues organization wide

• Work in an environment with high transparency and collaboration, along with lots of fun and social activities

• Be ok with change and share in our excitement as we scale

• Flexibility so that you can do your best both at work and outside of it
  

Intellijoint Surgical is committed to creating an accessible and inclusive work environment. It is our policy to recruit and select applicants solely on the basis of their qualifications. We are an equal opportunity employer that hires talent regardless of age, race, creed, colour, religion, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, or any other status or condition protected by applicable law.

Intellijoint Surgical encourages applications from all qualified candidates. Those in need of accommodation at any stage in the recruitment process should notify [email protected]. Any information received that relates to accommodation needs of a candidate will be addressed in a confidential manner.

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