Local HVAC Contractor is looking for an HVAC Service and Operations Manager to manage and oversee the daily operations of the service department.

Essential Job duties:

• Oversee and manage the daily operation of the service department
• Promote a positive workplace culture
• Providing leadership and direction to the team, with training and evaluation of job performance
• Quality assurance of all service reports (auditing for quality and consistency)
• Support technicians in the field with estimating, questions and customer needs
• Scheduling for service & maintenance
• Manage service projects and maintenance agreements. Effectively price and recommend maintenance programs.
• Working with the management team regarding profitability and P&L
• Ensure cost-effective and efficient use of equipment, tools, and materials while ensuring efficient field operations
• Ensure completion of job tickets
• Fostering excellent relationships and communication with customers and resolving issues
• Provide quotes for repairs or installations of HVAC systems

Job Title: HVAC Service and Operations Manager

Compensation: $80,000 - $130,000 annually

Work Schedule: Monday to Friday, Full-Time

Benefits:

• Medical and Dental insurance
• Life insurance
• Critical illness insurance
• Paid vacation
• 11 paid holidays
• RRSP with company match program
• Company Phone
• Vehicle allowance

Job Requirements:

• 5 + years of formal management experience
• Continues improvement mindset
• P&L experience
• Direct experience working with customers and problem-solving
• Ability to make sound decisions and solve problems involving varied levels of complexity, ambiguity, and risk
• Strong leadership skills
• Strong communication skills - both written and oral
• Experience using modern technology
• Microsoft Office Suite
• Customer Database experience
• QuickBooks
• HVAC industry experience desired but not required
• Bachelor's degree or higher education in Engineer, Business Administration or similar vocation desired
• Valid driver's license and insurable driving record

We are an Equal Opportunity Employer