DATE: November 21, 2024
LOCATION: Toronto, ON – BSTR, TC
COMPENSATION: $50,591– $51,831 Annually Prorated
CONTRACT DURATION: until March 31, 2025

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario's largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.
To help fulfill its mission, LOFT is hiring a Behavioural Personal Support Worker.
Job Summary
The Behavioural Personal Support Worker is part of a team that provides direct care, education and support to clients who are demonstrating responsive behaviours that may be associated with various types of dementia, delirium, mental health, addictions or other neurological conditions living in hospital transitioning into or between health care and/or long-term care settings.
The Behaviour Support Transition Resource Team (BSTR) provides direct care, education and support to older adults and their care partners, who are demonstrating responsive behaviours/personal expressions that may be associated with various types of dementia, mental health, substance use or other neurological conditions who are designated ALC or at-risk of becoming ALC in hospital settings. The team works within hospitals in Toronto completing a comprehensive behaviour support assessment and a person-centered Behavioural Support Plan. Transition support is provided to those individuals who are being discharged from hospital to their next care destination. Serving over 700 individuals per year, the Behaviour Support Transition Resource Team plays a key role in supporting hospital staff in the management of responsive behaviours/personal expressions.
What You Will Do

• Act as the Primary PSW for assigned client(s). Follow the weekly schedule of required visits;
• Perform and record complete and accurate observation of client and their responsive behaviour during initial 2 week period after being enrolled in the program. Assist in identifying triggers for the responsive behaviour;
• Document activity according to agency standards in client information system and reports observational data using specified tools (dementia observation system, Cohen Mansfield, Standard Behaviour Questionnaire etc.);
• Assist the Psychogeriatric Case Manager in the development of a Behavioural Support Plan towards the management of responsive behaviours;
• Offer suggestions to the development of the Behavioural Support Plan with special emphasis on strategies to manage responsive behaviours;
• Actively practice the suggested interventions and continually adapt the interventions and strategies to ensure the best possible outcome for mitigating the responsive behaviours;
• Use the agreed upon strategies to address responsive behaviours and reports to other team members when responsive behaviours are escalating;
• Model the effective interventions/strategies to the ongoing care partners using peer-to-peer mentoring;
• Participate in multi-disciplinary conferences, patient care conferences, and staff development conferences;
• Shares responsibilities for client care by working together with other staff members;
• Work in compliance with the Health and Safety Act and its regulations in performing duties in a safe manner and follows all health and safety policies, procedures and legislation;
• Follow standard infection control practices and enhanced precautions as instructed;
• Other Duties and Responsibilities:
• Complete other duties, from time to time, as assigned by the Program Manager.

What You Bring:
Must Haves

• Certification as a Personal Support Worker
• Prior experience with geriatric clients;
• Experience with quality improvement processes an asset;
• Knowledge of GPA, P.I.E.C.E.S., U-First! Or willingness to receive such training;
• Sound understanding of and commitment to the principles of the Behavioural Supports Ontario Project;
• Demonstrated person and caregiver focused care;
• Demonstrated effectiveness as a team member through collaboration, respect and effective communication;
• Ability to work effectively with others in an inter-professional care team;
• Ability to adapt positively and productively to changes in work environment;
• Ability to implement best practice in dementia, delirium, mental health issues and their effect on persons, families and caregivers, based on scope of practice;
• Ability to collaborate effectively with other members of inter-professional care teams, residents, family members and community team members;
• Ability to follow written and verbal instructions;
• Ability to coach and mentor team members and staff in ongoing care partners;
• Commitment to the establishment of therapeutic relationships with patients and their families;

Nice-to-Haves

• Physically able to perform demanding body mechanics (i.e., lifting, transferring, etc.)
• Demonstrated effectiveness working with minimal supervision with proven reliability and trustworthiness.
• Ability to communicate in a different language, an asset.

What We Offer

• 24/7 Employee Assistance Program
• E-learning program available all year round
• Starting vacation time above minimum standard,
• Additional paid personal and paid sick days
• Professional development budget available to help you nurture and shape your career
• Corporate Gym membership rate with GoodLife Fitness
• Access to Perkopolis, a comprehensive corporate discount program
• Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion

Our Commitment to Diversity and Inclusion
LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT's vision is that together, we can all live successfully in our community. Our client population reflects Ontario's diverse community and it is LOFT's goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don't “tick all the boxes” but think you'd thrive in this role, you are encouraged to apply.
Note: A satisfactory vulnerable sector check (VSC) is also required.
CLOSING DATE: December 5, 2024

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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting [email protected] or (416) 979-1994.

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