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Customer Service Representative

PFSL investments Canada - 20 emplois
Toronto, ON
Temps plein
Niveau d`entrée

Join Our Team and Make a Difference!

Are you passionate about helping people and delivering exceptional service? Do you thrive in a fast-paced environment where no two days are the same? If so, we want you to be the friendly voice of our brand as a Customer Service Representative!

About Us:
At Primerica Financial Service Limited, we believe in putting our customers first. We pride ourselves on creating memorable experiences and building lasting relationships. Join a team where your contributions truly matter!

What You'll Do:

  • Be the Hero: Respond to customer inquiries via phone, email, and chat, providing timely and accurate assistance.
  • Solve Problems: Tackle customer complaints with a can-do attitude, turning challenges into positive experiences.
  • Stay Informed: Keep up with the latest product knowledge and company policies to serve our customers better.
  • Build Connections: Follow up with customers to ensure their needs are met and they're delighted with our service.
  • Collaborate: Work alongside a dynamic team to enhance service quality and improve processes.

What We're Looking For:

  • A passion for customer service and a knack for problem-solving.
  • Excellent communication skills that resonate with our customers.
  • Previous experience in a customer service role is a plus, but your enthusiasm is what matters most!
  • Proficiency in customer service software and Microsoft Office Suite.
  • A positive and appreciative attitude and a team player mindset.

Why You'll Love Working Here:

  • Supportive Culture: Join a team that values your ideas and encourages growth.
  • Flexible Schedule: We understand the importance of work-life balance.
  • Career Growth: We offer opportunities for professional development and advancement.
  • Fun Work Environment: Participate in team events, contests, and celebrations!

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