You value great relationships with residents. You create a sense of community and give the residents a sense of pride in their home. You have a detail-oriented approach, passion, creativity and a strong focus on customer service with all residents, trades and team members.

You will

• Deliver an exemplary level of customer service by responding professionally and promptly to resident inquiries
• Assist with the full life cycle of the resident process by:
  • advertising suites
  • staying informed of local market rents
  • conduct property tours to prospective residents
  • complete rental applications
  • conduct background and credit checks
  • facilitate the signing of all leases (including rental of storage and parking)
  • provide welcome or move out packages to residents
• Input invoices into Yardi and prepare purchase orders
• Follow up and collect monthly rents and maintain all tenant records
• Ensure all residents provide copies of their insurance policies
• Prepare and deliver all Resident Notices
• Manage building parking and storage rentals, co-ordinate elevator and amenity bookings
• Maintain up to date building contact lists for residents and contractors and assist in maintaining building maintenance files
• Assist tenants with onboarding of building tenant portal
• Assist the Residential Manager with move in and move out inspections
• Program security fob and ensure the property in safe and secure at all times
• Provide weekly reports as required by the Property Manager
• Perform other miscellaneous duties as assigned by the Property Manager
• Attend periodic staff meetings
• Assist in preparing and attending tenant events

You have

• A minimum of 2 years residential rental experience
• A strong understanding of the BC Residential Tenancy Act and its application
• Excellent communication skills, both oral and written
• Excellent organizational and problem-solving skills
• A willingness to learn and the ability to work without direction – a self starter
• Proficiency in Microsoft Office applications (Outlook, Word, Excel) and Yardi Rent Café (an asset)

We have

• Great, diverse, authentic people!
• Unlimited career growth opportunities
• Mentorship from the ‘best in the biz'
• A Corporate Giving Strategy supporting community development
• Annual salary reviews and performance bonuses
• 100% employer paid Benefit Plan with Healthcare Spending Account and Employee Assistance Program
• An Educational Assistance Program
• ‘Dress for your day' policy… and more!

Salary range

• $50,000 - $60,000 per year estimated, based on experience and qualifications

Anthem is a real estate development, investment and management company that strives, solves and evolves to create better spaces and stronger communities. We are Growing Places.

We work hard. We work smart. We work in teams. We challenge the status quo and have fun doing it. We believe in developing our people to maximize their potential. Conversations are candid, conflict is swiftly resolved and coaching is continuous.

Founded in 1991, Anthem is a team of more than 800 people driven by creativity, passion and direct communication. Anthem has invested in, developed or managed – alone or in partnership – more than 385 residential, commercial and retail projects across western North America. Anthem's growing residential portfolio includes over 41,700 homes that are in design, under construction or completed and sold or managed by Anthem, from master planned mixed-use residential and multifamily, to townhome, rental and single-family communities. Anthem owns, co-owns, manages or has previously owned over 11.5 million square feet of retail, industrial and office space. Anthem has developed more than 60 communities across 9,800 acres of land in Alberta, British Columbia, Ontario and California.

Please, no unsolicited resumes or phone inquiries from agencies. View our Policy on Unsolicited Resumes on our website.