Are you an experienced receptionist/administrative assistant and are looking for a permanent position in a dynamic environment? Do you enjoy helping customers by providing amazing customer service? If this sounds like you, apply today!

About Us

Since its founding in Vancouver in 1926, Dueck Auto Group has been committed to delivering exceptional quality and customer service. Dueck is grounded in three founding principles: Selection, Value and Trust and these continue to be values that are instilled in all of our employees. We are a family owned and operated company that has a long-standing commitment to supporting the community.

Among our four dealership locations in the Greater Vancouver AreaDueck on Marine, Dueck Downtown, Dueck Richmond, and Dueck ISUZUwe currently employ over 500 hard-working and dedicated individuals. We welcome you to join our growing and energetic team!

Our Company Offers:

• Inclusive and supportive company culture and safe work environment
• Highly competitive compensation plans based on experience and performance
• Extended Health and Dental Plan benefits
• Continuous training & professional development with advancement opportunities

Position Summary

The Receptionist/Administrative Assistant is a customer service individual responsible for managing our front desk operations by performing various administrative tasks and duties. The primary responsibility is to operate our switchboard phone system. The Receptionist is a key role within the organization as he or she is the first point of contact for customers entering or calling the dealership. The Receptionist works with all areas of the business to ensure that customers have an exceptional experience.

Key Responsibilities

• Promptly greet all customers in a friendly and professional manner while determining and assisting with their needs
• Efficiently answer and redirect phone calls to the appropriate department or employee by actively listening to customer inquiries
• Answer general inquiries by providing relevant and accurate information to customers both on the phone and in person
• Receive and process payments, as well as record receipts for services and sales departments
• Collect, sort and distribute daily mail, messages, and courier deliveries in a timely manner
• Track walk-in traffic and provide leads to sales team when appropriate
• Manage information and resources by accurately updating corporate databases

Additional duties and responsibilities may be assigned or modified as necessary throughout the course of your employment.

Cultural Skills & Requirements

• Strong written and verbal English communication skills in order to clearly deliver messages efficiently across all levels of the organization. Secondary languages are an asset.
• Cross-cultural awareness and interpersonal skills to provide exceptional customer service
• Strong organizational skills with the ability to prioritize and multi-task
• Ability to maintain professionalism and composure during high-volume periods
• Detail-orientated and conscientious work ethic
• Self-driven to work independently with the ability to work effectively and collaboratively in a team environment

Technical Skills & Requirements

• 1-2 years of customer service experience and previous experience as a receptionist or an administrative assistant
• Strong proficiency and experience using Microsoft Office applications (Word, Excel, Outlook, PowerPoint) in order to develop and maintain various documents, spreadsheets, and databases
• Post-secondary training and Office Management certification is an asset
• Previous experience operating a switchboard is an asset
  

Logistical Requirements

Our Admin Department is looking to hire three (3) Full Time Receptionist/Administrative Assistant roles (two (2) at Dueck on Marine and one (1) at Dueck Richmond)

• Monday to Friday (shift TBD)
• Professional attire required (business casual dress code)

Join our Team

There is no time like the presentwe encourage all qualified candidates to apply by submitting a cover letter and resume. We thank you in advance for your application. Only those considered for the position will be contacted for an interview.

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