Arrowquip is looking for a highly motivated, friendly, and enthusiastic Logistics Coordinator to join our rapidly, employee first, company! This is a full-time position that includes a benefits plan, an inclusive work environment, and growth opportunities within the company. Reporting directly to the Logistics Manager, you will collaborate closely with various internal teams and external partners to optimize efficiency and deliver exceptional service to our customers.

Arrowquip is a rapidly growing company that designs and manufacturers cattle management and handling equipment for international distribution. We base our designs on cattle behaviour and strive to keep ranchers and their families safe. We pride ourselves on a workplace culture of open ideas and constant improvement, never settling for the status quo!

You:

• Love to keep busy, and hate being bored
• Are obsessed with keeping people happy
• Great computer skills and ability to multitask
• Have a passion for Client Care
• Are driven, and a problem-solver

We:

• Protect animals and people in the cattle industry
• Aren't afraid to make mistakes
• Care more about your attitude and values than your experience
• Care about our dealers and our people
• Push hard to grow the business as a team.

The Role:

Transportation Management

• Coordinate, schedule, and monitor shipping providers.
• Communicate and negotiate with our partners and suppliers.
• Keep detailed, organized records of all booking.
• Book daily carrier packages and pallet shipments as needed.

Importing and Exporting

• Manage the importing and exporting processes, including customs clearance and documentation.
• Ensure compliance with international trade regulations and requirements.

Customer Service

• Service as the primary point of contact for customers regarding shipping and delivery inquires.
• Provide timely updates on order status and resolve any shipping-related issues.
• Collaborate with customer service team to address customer concerns and ensure a positive experience.
• Analyze transportation data and metrics to identify trends and opportunities for optimization.

You Have:

• Experience in the Logistics field, knowledge of cross border shipments
• Experience with ERP, Smartsheet, Excel, Adobe
• Precision- oriented
• Excellent communication and interpersonal skills
• Problem-solving skills
• Drive to succeed.

Benefits:

• Casual Dress
• Company events
• Dental care
• Extended health care
• Vision care
• Paid time off