As an Account Manager, you will be responsible for day-to-day account leadership and project management, including activities such as media and influencer relations, digital content development and channel management, research and analysis, issues management, and stakeholder engagement. You will engage directly with clients and develop client-facing deliverables of increasing complexity, as well as supporting new business activities. You will continue to build relationships and knowledge on your assigned accounts, deepening your understanding of the PR industry and operations. You will build your understanding of your clients' businesses and needs, including participating in or leading planning and strategy development. You will continue to advance your writing, presentation, critical thinking, and problem-solving skills, as well as demonstrating a keen attention to detail, good time and project management, and mentorship and leadership abilities.

Detailed Responsibilities:

As an Account Manager, you will support client programs, which may include:

• Media and influencer/ creator relations planning and execution

• Campaign planning and activation

• Writing, editing and proofreading

• Digital content development and channel management

• Media monitoring and reporting

• Research and analysis

• Supporting issues management

• Project management

• Account management

• Client communications and meetings

You will also support the team, including:

• Collaborating effectively with colleagues

• Mentoring and coaching junior colleagues

• Participating in team and company meetings and events

• Presenting in internal meetings

• New business research and reporting

• Industry issues and trends monitoring

• Participating in ongoing learning and development opportunities

What we're looking for:

• Public Relations or relevant, bachelor's degree or associate post-graduate certificate

• 3-4 + years' experience at agency or corporate communications experience

• Strong understanding of the media and influencer landscape

• Strong understanding of PR agencies and how they function

• Solid understanding of, and ideally experience with, key issues related to Canada's technology and financial sectors

Additional Considerations:

• Professional and effective writing and editing for a range of platforms

• Excellent understanding of the media landscape and media relations planning, execution, tracking and reporting

• Strong understanding of influencer and/or stakeholder relations planning, engagement, activation (including events) and reporting

• Solid research and analysis skills, including research brief development and knowledge of a range of research types and inputs

• Understanding of corporate reputation risk and issues management protocols and materials development

• Enthusiasm for learning and building new skills, and the ability to learn quickly

• Ability to identify opportunities to provide support to clients, including organic growth

• Excellent problem-solving abilities

• Ability to consistently meet deadlines, prioritize projects, and work efficiently

• Basic understanding of relevant client businesses models and industries

We are ChangeMakers: A supercharged brand that formed when Believeco:Partners' reputation advisory Argyle, social impact advisory Castlemain and marketing advisory Believeco united as one business and one team to create a reputation, social impact, and marketing firm.

ChangeMakers is a 400+ person independent reputation management, social impact and marketing firm with offices throughout Canada and in the US. Our decades of experience in reputation, social impact and marketing have equipped us with a deep comprehension of diverse audiences, enabling us to craft solutions that address multiple needs simultaneously. This allows us to have multiple perspectives on the challenges and opportunities presented by our clients and partners.

An equitable employer:

ChangeMakers is committed to advancing equity, diversity, and inclusion in all its forms, a commitment that enriches our company culture, the ideas that we generate, and the quality of service that we provide our clients. We encourage applications from Indigenous communities, racialized communities, women, persons with disabilities, LGBTQ2S+ people, and people from other historically marginalized communities.

ChangeMakers is committed to providing employment accommodation under the Human Rights Code and the Accessibility Disabilities Act provincially by providing employment accommodations. If you are a job applicant with a disability, ChangeMakers will make every effort to accommodate you throughout the recruitment process. Please inform us if you require any accommodation, and we will work with you to meet your needs.

At ChangeMakers we recognize that the best candidate may not meet all the criteria listed above. We encourage all those interested and with relevant experience to apply even if you don't match the job posting perfectly. We welcome creative, out-of-the-box thinking, and lived-experience and we strive to provide an environment for best-in-class innovation that quickly and fulsomely meets our clients' needs.